--- title: "Freshdesk" url: "https://getknit.dev/ipaas-connectors/freshdesk/" date: "2026-09-07T13:14:09+00:00" modified: "2026-09-08T16:05:28+00:00" type: "agent_app" --- # Freshdesk [iPaaS Connectors](https://getknit.dev/ipaas-connectors) / [Ticketing](https://getknit.dev/ipaas-connectors-categories/ticketing-connectors/) / Freshdesk ![Freshdesk](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg)Freshdesk Integrations ====================== Put Freshdesk to work with AI and enterprise-grade automation Try: Freshdesk → Claude Freshdesk → Snowflake Freshdesk → Jira Service Management [Learn more about the Integrations Agent](/products/integrations-agent/) or [talk to a human](/book-demo) Trusted by teams already building on Knit·![4.9 out of 5 stars](https://getknit.dev/wp-content/themes/knit/assets/images/g2/g2-star-rating.svg)4.9/5 on G2·![Google](https://getknit.dev/wp-content/themes/knit/assets/images/investor-logos/google-g.png)Google for Startups Accelerator ![prismforce](https://storage.googleapis.com/knit-website-media/2026/08/6a1eebbdaa38eb74c2d39fc9_prismforce-1.svg)![Hackerearth](https://storage.googleapis.com/knit-website-media/2026/08/6a1eeb591e00bd216f61488b_hackerearth-1.svg)![Isotopes AI](https://storage.googleapis.com/knit-website-media/2026/08/691596a13b8cd38e2f3dc822_isotopes_ai_greyscale-1.svg)![Infojobs](https://storage.googleapis.com/knit-website-media/2026/08/68fc54d2ee31fc7f0e2f7ce1_infojobs_bnw-1.svg)![Payoneer](https://storage.googleapis.com/knit-website-media/2026/08/payoneer.png)![Outsolve](https://storage.googleapis.com/knit-website-media/2026/08/683469796fef776e21802928_outsolve-1.svg)![Skuad](https://storage.googleapis.com/knit-website-media/2026/08/68346986ac834ab404bc57d8_Skuad-1.svg)![Payworks](https://storage.googleapis.com/knit-website-media/2026/08/6879e68c044e681ac17de2b8_payworks_logo-1.svg)![Itilite](https://storage.googleapis.com/knit-website-media/2026/08/itilite.svg)![Onsurity](https://storage.googleapis.com/knit-website-media/2026/08/onsurity.svg)![RazorpayX](https://storage.googleapis.com/knit-website-media/2026/08/razorpay.png)![Multiplier](https://storage.googleapis.com/knit-website-media/2026/08/multiplier.svg)![Peoplestrong](https://storage.googleapis.com/knit-website-media/2026/08/68346a01a0576f307fa7b51c_people-strong-1.svg)![Scrut](https://storage.googleapis.com/knit-website-media/2026/08/scrut.svg)![Ceipal](https://storage.googleapis.com/knit-website-media/2026/08/ceipal.svg) Apps Freshdesk connects with ---------------------------- Apps already live on Knit alongside Freshdesk. Where there's a pre-built pairing you'll land on every automation between the two — otherwise the tile opens that app's own page. [ ![](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) Jira Service Management Ticketing ](https://getknit.dev/ipaas-connectors/freshdesk/jira-service-management/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/typeform-logo-1.svg) Typeform Forms & Surveys ](https://getknit.dev/ipaas-connectors/freshdesk/typeform/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/jotform-avatar-1.svg) Jotform Forms & Surveys ](https://getknit.dev/ipaas-connectors/freshdesk/jotform/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/hubspot-logo.svg) HubSpot CRM ](https://getknit.dev/ipaas-connectors/freshdesk/hubspot/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/clickup-logo-1.svg) ClickUp Project Management ](https://getknit.dev/ipaas-connectors/freshdesk/clickup/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/googleforms-logo.svg) Google Forms Forms & Surveys ](https://getknit.dev/ipaas-connectors/freshdesk/google-forms/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/mondaycom-avatar-2.svg) monday.com Project Management ](https://getknit.dev/ipaas-connectors/freshdesk/monday-com/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/slack-logo.svg) Slack Team Chat ](https://getknit.dev/ipaas-connectors/freshdesk/slack/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/salesforce-logo.svg) Salesforce CRM ](https://getknit.dev/ipaas-connectors/freshdesk/salesforce/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/jirasoftwarecloud-avatar-1.svg) Jira Software Cloud Project Management ](https://getknit.dev/ipaas-connectors/freshdesk/jira-software-cloud/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/trello-logo.svg) Trello Project Management ](https://getknit.dev/ipaas-connectors/freshdesk/trello/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/asana-logo.svg) Asana Project Management ](https://getknit.dev/ipaas-connectors/freshdesk/asana/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/twilio-logo.svg) Twilio Phone & SMS ](https://getknit.dev/ipaas-connectors/freshdesk/twilio/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/airtable-logo-1.svg) Airtable Productivity & Docs ](https://getknit.dev/ipaas-connectors/freshdesk/airtable/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/mailchimp-logo-2.svg) Mailchimp Marketing Automation ](https://getknit.dev/ipaas-connectors/freshdesk/mailchimp/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/shopify-logo-1.svg) Shopify eCommerce ](https://getknit.dev/ipaas-connectors/freshdesk/shopify/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/notion-logo-1.svg) Notion Project Management ](https://getknit.dev/ipaas-connectors/freshdesk/notion/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/pipedrive-avatar.svg) Pipedrive CRM ](https://getknit.dev/ipaas-connectors/freshdesk/pipedrive/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/gravityforms-avatar-2.svg) Gravity Forms Forms & Surveys ](https://getknit.dev/ipaas-connectors/freshdesk/gravity-forms/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/googlecalendar-logo.svg) Google Calendar Calendar ](https://getknit.dev/ipaas-connectors/freshdesk/google-calendar/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/googlebusinessprofile-avatar.svg) Google Business Profile Website & CMS ](https://getknit.dev/ipaas-connectors/freshdesk/google-business-profile/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/woocommerce-logo.svg) WooCommerce eCommerce ](https://getknit.dev/ipaas-connectors/freshdesk/woocommerce/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/wrike-avatar.svg) Wrike Project Management ](https://getknit.dev/ipaas-connectors/freshdesk/wrike/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/wpforms-avatar-2.svg) WPForms Forms & Surveys ](https://getknit.dev/ipaas-connectors/freshdesk/wpforms/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/gmail-logo.svg) Gmail Email ](https://getknit.dev/ipaas-connectors/freshdesk/gmail/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/todoist-logo-1.svg) Todoist Project Management ](https://getknit.dev/ipaas-connectors/freshdesk/todoist/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/processstreet-avatar-1.svg) Process Street Productivity & Docs ](https://getknit.dev/ipaas-connectors/freshdesk/process-street/) Need something Freshdesk's pre-built connector doesn't cover? ------------------------------------------------------------- Describe the extra endpoint you need — the Agent researches it via a live web search (or works from docs you hand over) and extends Freshdesk's connector on demand. [Try Knit Free](https://agent.getknit.dev/) Not a block library. Real code. ------------------------------- Legacy automation tools like Zapier, Workato, and Make hand you a fixed library of pre-built steps to drag, drop, and configure around the edges. Knit's Integrations Agent writes real, custom Freshdesk integration code for your exact logic. Legacy iPaaS - Fixed library of pre-built steps — drag, drop, configure around the edges - Capped by whatever the vendor's already built - AI features bolted on after the fact Knit Integrations Agent - Real, inspectable code for your exact Freshdesk logic - Auto-builds a missing Freshdesk connector itself - Native LLM connectors built in, not bolted on Prompt "Track request updates in Jira Service Management. Whenever a request is updated, sync the changes to Freshdesk." ``` from knit import Knit client = Knit(api_key=KNIT_API_KEY) @client.on("new-ticket") def add_notes_to_a_ticket(event): return client.ticketing.add_notes_to_a_ticket( integration_id=FRESHDESK_INTEGRATION_ID, record_id=event["id"], fields={ "source": "Freshdesk", "synced_at": event["updated_at"], }, # ...maps the event to a real "Add Notes to a Ticket" call ) ``` Example: illustrative of what the Agent generates from a plain-English prompt — real, inspectable, and yours to edit. Skip the engineering. Ship the workflows. ----------------------------------------- ### See what you can build with Freshdesk on Knit [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) Freshdesk → Jira Service Management Track request updates in Jira Service Management. Whenever a request is updated, sync the changes to Freshdesk. ](https://getknit.dev/ipaas-connectors/freshdesk/jira-service-management/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![Typeform logo](https://storage.googleapis.com/knit-website-media/2026/09/typeform-logo-1.svg) Freshdesk → Typeform When a new entry is submitted in Typeform, automatically create a support ticket in Freshdesk. ](https://getknit.dev/ipaas-connectors/freshdesk/typeform/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![Jotform logo](https://storage.googleapis.com/knit-website-media/2026/09/jotform-avatar-1.svg) Freshdesk → Jotform When a new submission is received in Jotform, create a support ticket in Freshdesk. ](https://getknit.dev/ipaas-connectors/freshdesk/jotform/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![HubSpot logo](https://storage.googleapis.com/knit-website-media/2026/09/hubspot-logo.svg) Freshdesk → HubSpot When a new note is added to a ticket in Freshdesk, sync the note details to the matching contact in HubSpot. ](https://getknit.dev/ipaas-connectors/freshdesk/hubspot/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) Freshdesk → Jira Service Management Track request updates in Jira Service Management. Whenever a request is updated, sync the changes to Freshdesk. ](https://getknit.dev/ipaas-connectors/freshdesk/jira-service-management/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![Typeform logo](https://storage.googleapis.com/knit-website-media/2026/09/typeform-logo-1.svg) Freshdesk → Typeform When a new entry is submitted in Typeform, automatically create a support ticket in Freshdesk. ](https://getknit.dev/ipaas-connectors/freshdesk/typeform/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![Jotform logo](https://storage.googleapis.com/knit-website-media/2026/09/jotform-avatar-1.svg) Freshdesk → Jotform When a new submission is received in Jotform, create a support ticket in Freshdesk. ](https://getknit.dev/ipaas-connectors/freshdesk/jotform/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![HubSpot logo](https://storage.googleapis.com/knit-website-media/2026/09/hubspot-logo.svg) Freshdesk → HubSpot When a new note is added to a ticket in Freshdesk, sync the note details to the matching contact in HubSpot. ](https://getknit.dev/ipaas-connectors/freshdesk/hubspot/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![ClickUp logo](https://storage.googleapis.com/knit-website-media/2026/09/clickup-logo-1.svg) Freshdesk → ClickUp When a ticket is updated in Freshdesk, sync the updates to the corresponding task in ClickUp. ](https://getknit.dev/ipaas-connectors/freshdesk/clickup/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![Google Forms logo](https://storage.googleapis.com/knit-website-media/2026/09/googleforms-logo.svg) Freshdesk → Google Forms When a contact is updated in Freshdesk, update the related form submission record in Google Forms. ](https://getknit.dev/ipaas-connectors/freshdesk/google-forms/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![monday.com logo](https://storage.googleapis.com/knit-website-media/2026/09/mondaycom-avatar-2.svg) Freshdesk → monday.com When a new ticket is created in Freshdesk, sync the ticket as a new item on monday.com. ](https://getknit.dev/ipaas-connectors/freshdesk/monday-com/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![Slack logo](https://storage.googleapis.com/knit-website-media/2026/09/slack-logo.svg) Freshdesk → Slack When a new ticket is logged in Freshdesk, send a notification message to a Slack channel. ](https://getknit.dev/ipaas-connectors/freshdesk/slack/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![ClickUp logo](https://storage.googleapis.com/knit-website-media/2026/09/clickup-logo-1.svg) Freshdesk → ClickUp When a ticket is updated in Freshdesk, sync the updates to the corresponding task in ClickUp. ](https://getknit.dev/ipaas-connectors/freshdesk/clickup/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![Google Forms logo](https://storage.googleapis.com/knit-website-media/2026/09/googleforms-logo.svg) Freshdesk → Google Forms When a contact is updated in Freshdesk, update the related form submission record in Google Forms. ](https://getknit.dev/ipaas-connectors/freshdesk/google-forms/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![monday.com logo](https://storage.googleapis.com/knit-website-media/2026/09/mondaycom-avatar-2.svg) Freshdesk → monday.com When a new ticket is created in Freshdesk, sync the ticket as a new item on monday.com. ](https://getknit.dev/ipaas-connectors/freshdesk/monday-com/) [ ![Freshdesk logo](https://storage.googleapis.com/knit-website-media/2026/09/freshdesk-avatar.svg) ![Slack logo](https://storage.googleapis.com/knit-website-media/2026/09/slack-logo.svg) Freshdesk → Slack When a new ticket is logged in Freshdesk, send a notification message to a Slack channel. ](https://getknit.dev/ipaas-connectors/freshdesk/slack/) [Browse all workflow recipes →](/integration-workflows/) See the APIs & webhooks enabling Freshdesk Integrations ----------------------------------------------------------- ### The real endpoints Knit's Agent can call to turn a plain-English use case into working Freshdesk Integration code New Ticket Triggers when there is a new ticket is created in Freshdesk. New Contact Triggers when a new customer is created. New Ticket Note Triggers when a Note is added to a Ticket. Update Ticket Triggers when a Ticket is updated. Update Contact Triggers when a user is updated. Add Notes to a Ticket Add Private or Public notes to a Freshdesk Support Ticket. Create Company Allows you to create a Company entry in Freshdesk. Create Forum Creates a Forum under a Category. Create Forum Category Creates a Forum Category. Create Forum Topic Create a new Forum Topic on Freshdesk Forums. Create Ticket Create a ticket in Freshdesk for your domain. Other Ticketing Connectors -------------------------- [ ![Stonly](https://storage.googleapis.com/knit-website-media/2026/09/stonly-avatar.svg)### Stonly Stonly is a customer support platform that allows companies to build interactive, step-by-step knowledge bases, guides, and self-serve troubleshooting widgets. ](https://getknit.dev/ipaas-connectors/stonly/) [ ![ChatAIBot](https://storage.googleapis.com/knit-website-media/2026/09/chataibot-avatar.svg)### ChatAIBot ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence. ](https://getknit.dev/ipaas-connectors/chataibot/) [ ![Chat Agents](https://storage.googleapis.com/knit-website-media/2026/09/chatagents-avatar.svg)### Chat Agents Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets. ](https://getknit.dev/ipaas-connectors/chat-agents/) [ ![Darwin AI](https://storage.googleapis.com/knit-website-media/2026/09/darwinai-avatar.svg)### Darwin AI Darwin AI is an artificial intelligence customer service platform that automates support ticket resolution and assists customer support teams. ](https://getknit.dev/ipaas-connectors/darwin-ai/) [ ![Dixa](https://storage.googleapis.com/knit-website-media/2026/09/dixa-avatar.svg)### Dixa Dixa is a conversational customer service platform that unifies voice, email, messaging, and chat channels into a single ticketing interface. ](https://getknit.dev/ipaas-connectors/dixa/) [ ![Userflow](https://storage.googleapis.com/knit-website-media/2026/09/userflow-avatar.svg)### Userflow Userflow is an in-app user onboarding software that enables businesses to build interactive product tours, checklists, and survey popups. ](https://getknit.dev/ipaas-connectors/userflow/) [ ![Mojo Helpdesk](https://storage.googleapis.com/knit-website-media/2026/09/mojohelpdesk-avatar.svg)### Mojo Helpdesk Mojo Helpdesk is a ticket management and customer support application designed to track user inquiries, IT requests, and internal service requests. ](https://getknit.dev/ipaas-connectors/mojo-helpdesk/) [ ![Tender Support](https://storage.googleapis.com/knit-website-media/2026/09/tendersupport-avatar.svg)### Tender Support Tender Support is a cloud-based help desk and customer support platform that provides knowledge base hosting and support ticket management. ](https://getknit.dev/ipaas-connectors/tender-support/) [ ![Serviceaide](https://storage.googleapis.com/knit-website-media/2026/09/serviceaide-avatar.svg)### Serviceaide Serviceaide is an IT service management platform that provides automated ticketing, asset tracking, and service desk management tools. ](https://getknit.dev/ipaas-connectors/serviceaide/) [ ![Productroad](https://storage.googleapis.com/knit-website-media/2026/09/productroad-avatar.svg)### Productroad Productroad is a feedback management platform that allows software teams to collect user requests and publish public product roadmaps. ](https://getknit.dev/ipaas-connectors/productroad/) [ ![HelpCrunch](https://storage.googleapis.com/knit-website-media/2026/09/helpcrunch-avatar.svg)### HelpCrunch HelpCrunch is a customer communication platform providing live chat, help desk ticketing, and email marketing for online businesses. ](https://getknit.dev/ipaas-connectors/helpcrunch/) [ ![Answering Service Care](https://storage.googleapis.com/knit-website-media/2026/09/answeringservicecare-avatar.svg)### Answering Service Care Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support. ](https://getknit.dev/ipaas-connectors/answering-service-care/) [ ![Pylon](https://storage.googleapis.com/knit-website-media/2026/09/pylon-avatar.svg)### Pylon Pylon is a customer support platform that unifies messaging channels into a single ticketing system for B2B companies. ](https://getknit.dev/ipaas-connectors/pylon/) [ ![SignalZen](https://storage.googleapis.com/knit-website-media/2026/09/signalzen-avatar.svg)### SignalZen SignalZen is a live chat and customer support platform that integrates with team messaging tools to handle customer inquiries directly. ](https://getknit.dev/ipaas-connectors/signalzen/) [ ![Issuetrak](https://storage.googleapis.com/knit-website-media/2026/09/issuetrak-avatar.svg)### Issuetrak An issue tracking and help desk platform designed to centralize support tickets, manage workflows, and track service requests. ](https://getknit.dev/ipaas-connectors/issuetrak/) [ ![Screendesk](https://storage.googleapis.com/knit-website-media/2026/09/screendesk-avatar.svg)### Screendesk A customer support tool that enables support teams to receive video messages, record screens, and handle help desk tickets. ](https://getknit.dev/ipaas-connectors/screendesk/) [ ![BoldDesk](https://storage.googleapis.com/knit-website-media/2026/09/bolddesk-avatar.svg)### BoldDesk A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests. ](https://getknit.dev/ipaas-connectors/bolddesk/) [ ![Customerly](https://storage.googleapis.com/knit-website-media/2026/09/customerly-avatar.svg)### Customerly A customer service platform offering live chat, help desk ticketing, automated messaging, and user feedback surveys. ](https://getknit.dev/ipaas-connectors/customerly/) [ ![Saysimple](https://storage.googleapis.com/knit-website-media/2026/09/saysimple-avatar.svg)### Saysimple Saysimple is a customer messaging platform that centralizes customer communications from WhatsApp, email, and social media into a single inbox. ](https://getknit.dev/ipaas-connectors/saysimple/) [ ![Record](https://storage.googleapis.com/knit-website-media/2026/09/record-avatar.svg)### Record Record is a customer support tool that allows users to record and share screen video feedback for issue resolution. ](https://getknit.dev/ipaas-connectors/record/) [ ![Talkative](https://storage.googleapis.com/knit-website-media/2026/09/talkative-avatar.svg)### Talkative Talkative is a customer service platform offering live chat, video calling, cobrowsing, and messaging integrations for web applications. ](https://getknit.dev/ipaas-connectors/talkative/) [ ![Snappy](https://storage.googleapis.com/knit-website-media/2026/09/snappy-avatar.svg)### Snappy Snappy is a customer support ticketing tool that helps teams manage, organize, and respond to incoming customer inquiries efficiently. ](https://getknit.dev/ipaas-connectors/snappy/) [ ![HelloSells](https://storage.googleapis.com/knit-website-media/2026/09/hellosells-avatar.svg)### HelloSells HelloSells is a live virtual receptionist service that handles inbound business calls, lead qualification, and customer support communications. ](https://getknit.dev/ipaas-connectors/hellosells/) [ ![KnowledgeOwl](https://storage.googleapis.com/knit-website-media/2026/09/knowledgeowl-avatar.svg)### KnowledgeOwl KnowledgeOwl is a knowledge base management software that enables organizations to create, host, and maintain internal and external documentation. ](https://getknit.dev/ipaas-connectors/knowledgeowl/) [See all Ticketing Connectors](https://getknit.dev/ipaas-connectors-categories/ticketing-connectors/) Enterprise-grade security ------------------------- ![SOC 2 certified](/wp-content/themes/knit/assets/images/security-logos/soc2.svg) ![GDPR compliant](/wp-content/themes/knit/assets/images/security-logos/gdpr.svg) ![ISO 27001 certified](/wp-content/themes/knit/assets/images/security-logos/iso.png) [Visit our Security Center](https://compliance.getknit.dev/) [Review the DPA](/dpa) Customer Stories ---------------- See how leading technology firms are scaling their operations ![Multiplier](https://storage.googleapis.com/knit-website-media/2026/08/multiplier.svg)[Case Study ](https://getknit.dev/case-studies/multiplier-closes-enterprise-deals-by-shipping-a-workday-integration-in-one-week-through-knit/) > Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude. HHuynh H Developer, Multiplier ![Scrut](https://storage.googleapis.com/knit-website-media/2026/08/scrut.svg)[Case Study ](https://getknit.dev/case-studies/how-scrut-automation-automates-grc-automation-with-knits-unified-hris-api/) > A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level. JJayesh Co-Founder, Scrut ![Onsurity](https://storage.googleapis.com/knit-website-media/2026/08/onsurity.svg) > Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support. PPoorvi Product Manager, Onsurity ![RazorpayX](https://storage.googleapis.com/knit-website-media/2026/08/razorpay.png)[Case Study ](https://getknit.dev/case-studies/razorpayx-payroll-unlocks-multi-entity-pay-runs-with-knits-unified-hrms-api/) > Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development. AAditya Product Lead, RazorpayXPayroll ![Payoneer](https://storage.googleapis.com/knit-website-media/2026/08/payoneer.png)[Case Study ](https://getknit.dev/case-studies/payoneer-workforce-management-launches-a-global-hris-to-netsuite-bridge-for-clients-using-knits-unified-api/) > Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries. RRohit Singh GM, Payoneer Workforce Management \#1 in Ease of Integrations --------------------------- ![4.9 out of 5 stars](/wp-content/themes/knit/assets/images/g2/g2-star-rating.svg) 4.9 out of 5 stars on G2 ![G2 Leader, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-leader.svg)![G2 Fastest Implementation, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-fastest-implementation.svg)![G2 High Performer, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-high-performer.svg)![G2 Best Est. ROI, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-best-roi.svg) FAQCommon questions about Freshdesk integrations --------------------------------------------- Is there a pre-built Freshdesk connector?Yes — Freshdesk is already live in Knit's Unified API/MCP Servers catalog. This page is about what you can build with it (integrations and automations), not the technical API coverage itself — see the Freshdesk product page for that. How do I build a custom Freshdesk automation?Describe what you want above and the Integrations Agent builds it, using Freshdesk's existing connector or researching further API surface as needed. Which apps does Freshdesk pair well with?See the popular integrations above — real automations already live, plus more the Agent can build on demand. How long does a new automation take to build?Minutes to build a first working version, not weeks — you test it against real Freshdesk data before it goes anywhere near production. [See all FAQs](/faq) Put Integrations on Autopilot. Talk to Experts. ----------------------------------------------- Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too! [Talk to a Human](/book-demo)