--- title: "Jira Service Management" url: "https://getknit.dev/ipaas-connectors/jira-service-management/" date: "2026-09-07T13:14:34+00:00" modified: "2026-09-08T16:03:23+00:00" type: "agent_app" --- # Jira Service Management [iPaaS Connectors](https://getknit.dev/ipaas-connectors) / [Ticketing](https://getknit.dev/ipaas-connectors-categories/ticketing-connectors/) / Jira Service Management ![Jira Service Management](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg)Jira Service Management Integrations ==================================== Put Jira Service Management to work with AI and enterprise-grade automation Try: Jira Service Management → Claude Jira Service Management → Snowflake Jira Service Management → ServiceNow [Learn more about the Integrations Agent](/products/integrations-agent/) or [talk to a human](/book-demo) Trusted by teams already building on Knit·![4.9 out of 5 stars](https://getknit.dev/wp-content/themes/knit/assets/images/g2/g2-star-rating.svg)4.9/5 on G2·![Google](https://getknit.dev/wp-content/themes/knit/assets/images/investor-logos/google-g.png)Google for Startups Accelerator ![prismforce](https://storage.googleapis.com/knit-website-media/2026/08/6a1eebbdaa38eb74c2d39fc9_prismforce-1.svg)![Hackerearth](https://storage.googleapis.com/knit-website-media/2026/08/6a1eeb591e00bd216f61488b_hackerearth-1.svg)![Isotopes AI](https://storage.googleapis.com/knit-website-media/2026/08/691596a13b8cd38e2f3dc822_isotopes_ai_greyscale-1.svg)![Infojobs](https://storage.googleapis.com/knit-website-media/2026/08/68fc54d2ee31fc7f0e2f7ce1_infojobs_bnw-1.svg)![Payoneer](https://storage.googleapis.com/knit-website-media/2026/08/payoneer.png)![Outsolve](https://storage.googleapis.com/knit-website-media/2026/08/683469796fef776e21802928_outsolve-1.svg)![Skuad](https://storage.googleapis.com/knit-website-media/2026/08/68346986ac834ab404bc57d8_Skuad-1.svg)![Payworks](https://storage.googleapis.com/knit-website-media/2026/08/6879e68c044e681ac17de2b8_payworks_logo-1.svg)![Itilite](https://storage.googleapis.com/knit-website-media/2026/08/itilite.svg)![Onsurity](https://storage.googleapis.com/knit-website-media/2026/08/onsurity.svg)![RazorpayX](https://storage.googleapis.com/knit-website-media/2026/08/razorpay.png)![Multiplier](https://storage.googleapis.com/knit-website-media/2026/08/multiplier.svg)![Peoplestrong](https://storage.googleapis.com/knit-website-media/2026/08/68346a01a0576f307fa7b51c_people-strong-1.svg)![Scrut](https://storage.googleapis.com/knit-website-media/2026/08/scrut.svg)![Ceipal](https://storage.googleapis.com/knit-website-media/2026/08/ceipal.svg) Apps Jira Service Management connects with ------------------------------------------ Apps already live on Knit alongside Jira Service Management. Where there's a pre-built pairing you'll land on every automation between the two — otherwise the tile opens that app's own page. [ ![](https://storage.googleapis.com/knit-website-media/2026/09/servicenow-avatar.svg) ServiceNow Developer Tools ](https://getknit.dev/ipaas-connectors/jira-service-management/servicenow/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/personio-logo.svg) Personio HRIS ](https://getknit.dev/ipaas-connectors/jira-service-management/personio/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/hubstaff-avatar.svg) HubStaff Productivity & Docs ](https://getknit.dev/ipaas-connectors/jira-service-management/hubstaff/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/connectwisemanage-avatar-1.svg) ConnectWise Manage CRM ](https://getknit.dev/ipaas-connectors/jira-service-management/connectwise-manage/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/actitime-avatar-1.svg) actiTIME Time Tracking ](https://getknit.dev/ipaas-connectors/jira-service-management/actitime/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/autotask-logo.svg) Autotask CRM ](https://getknit.dev/ipaas-connectors/jira-service-management/autotask/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/freshping-avatar.svg) Freshping Developer Tools ](https://getknit.dev/ipaas-connectors/jira-service-management/freshping/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/jivochat-avatar.svg) JivoChat CRM ](https://getknit.dev/ipaas-connectors/jira-service-management/jivochat/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/pingdom-logo.svg) Pingdom Developer Tools ](https://getknit.dev/ipaas-connectors/jira-service-management/pingdom/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/opsgenie-logo.svg) OpsGenie Developer Tools ](https://getknit.dev/ipaas-connectors/jira-service-management/opsgenie/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/simplesat-avatar.svg) Simplesat Forms & Surveys ](https://getknit.dev/ipaas-connectors/jira-service-management/simplesat/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/triggre-avatar.svg) Triggre Website & CMS ](https://getknit.dev/ipaas-connectors/jira-service-management/triggre/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/addigy-avatar.svg) Addigy ](https://getknit.dev/ipaas-connectors/jira-service-management/addigy/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/faxplus-avatar.svg) Fax.Plus ](https://getknit.dev/ipaas-connectors/jira-service-management/fax-plus/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/membrain-avatar.svg) Membrain CRM ](https://getknit.dev/ipaas-connectors/jira-service-management/membrain/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/pumble-avatar.svg) Pumble Team Chat ](https://getknit.dev/ipaas-connectors/jira-service-management/pumble/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/tellephant-avatar.svg) Tellephant Communication ](https://getknit.dev/ipaas-connectors/jira-service-management/tellephant/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/botsonic-avatar.svg) Botsonic AI Assistants & Chatbots ](https://getknit.dev/ipaas-connectors/jira-service-management/botsonic/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/successeve-avatar.svg) Successeve CRM ](https://getknit.dev/ipaas-connectors/jira-service-management/successeve/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/dnsfilter-avatar.svg) DNSFilter Security & Identity Tools ](https://getknit.dev/ipaas-connectors/jira-service-management/dnsfilter/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/froged-avatar.svg) Froged Ticketing ](https://getknit.dev/ipaas-connectors/jira-service-management/froged/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/clerk-logo.svg) Clerk AI Models ](https://getknit.dev/ipaas-connectors/clerk/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/exaai-avatar.svg) Exa AI AI Models ](https://getknit.dev/ipaas-connectors/exa-ai/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/vlmrun-avatar.svg) VLM Run AI Models ](https://getknit.dev/ipaas-connectors/vlm-run/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/deepseek-logo.svg) DeepSeek AI Models ](https://getknit.dev/ipaas-connectors/deepseek/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/tokenmetrics-avatar.svg) Token Metrics AI Models ](https://getknit.dev/ipaas-connectors/token-metrics/) [ ![](https://storage.googleapis.com/knit-website-media/2026/09/marlieai-avatar.svg) Marlie AI AI Models ](https://getknit.dev/ipaas-connectors/marlie-ai/) No Jira Service Management connector? The Agent builds one. ----------------------------------------------------------- Web search for Jira Service Management's public API docs, or hand over your own — either way, the Agent researches the real API surface and ships a working connector. [Try Knit Free](https://agent.getknit.dev/) Not a block library. Real code. ------------------------------- Legacy automation tools like Zapier, Workato, and Make hand you a fixed library of pre-built steps to drag, drop, and configure around the edges. Knit's Integrations Agent writes real, custom Jira Service Management integration code for your exact logic. Legacy iPaaS - Fixed library of pre-built steps — drag, drop, configure around the edges - Capped by whatever the vendor's already built - AI features bolted on after the fact Knit Integrations Agent - Real, inspectable code for your exact Jira Service Management logic - Auto-builds a missing Jira Service Management connector itself - Native LLM connectors built in, not bolted on Prompt "When a record is updated in ServiceNow, update the matching incident in Jira Service Management." ``` from knit import Knit client = Knit(api_key=KNIT_API_KEY) @client.on("new-request") def create_request(event): return client.ticketing.create_request( integration_id=JIRA_SERVICE_MANAGEMENT_INTEGRATION_ID, record_id=event["id"], fields={ "source": "Jira Service Management", "synced_at": event["updated_at"], }, # ...maps the event to a real "Create Request" call ) ``` Example: illustrative of what the Agent generates from a plain-English prompt — real, inspectable, and yours to edit. Skip the engineering. Ship the workflows. ----------------------------------------- ### See what you can build with Jira Service Management on Knit [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![ServiceNow logo](https://storage.googleapis.com/knit-website-media/2026/09/servicenow-avatar.svg) Jira Service Management → ServiceNow When a record is updated in ServiceNow, update the matching incident in Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/servicenow/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![Personio logo](https://storage.googleapis.com/knit-website-media/2026/09/personio-logo.svg) Jira Service Management → Personio When a new document is uploaded in Personio, attach or sync it to a ticket in Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/personio/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![HubStaff logo](https://storage.googleapis.com/knit-website-media/2026/09/hubstaff-avatar.svg) Jira Service Management → HubStaff When a new schedule is created in Hubstaff, create an operations ticket in Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/hubstaff/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![ConnectWise Manage logo](https://storage.googleapis.com/knit-website-media/2026/09/connectwisemanage-avatar-1.svg) Jira Service Management → ConnectWise Manage When a ticket is created or updated in ConnectWise Manage, sync the ticket status to Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/connectwise-manage/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![ServiceNow logo](https://storage.googleapis.com/knit-website-media/2026/09/servicenow-avatar.svg) Jira Service Management → ServiceNow When a record is updated in ServiceNow, update the matching incident in Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/servicenow/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![Personio logo](https://storage.googleapis.com/knit-website-media/2026/09/personio-logo.svg) Jira Service Management → Personio When a new document is uploaded in Personio, attach or sync it to a ticket in Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/personio/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![HubStaff logo](https://storage.googleapis.com/knit-website-media/2026/09/hubstaff-avatar.svg) Jira Service Management → HubStaff When a new schedule is created in Hubstaff, create an operations ticket in Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/hubstaff/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![ConnectWise Manage logo](https://storage.googleapis.com/knit-website-media/2026/09/connectwisemanage-avatar-1.svg) Jira Service Management → ConnectWise Manage When a ticket is created or updated in ConnectWise Manage, sync the ticket status to Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/connectwise-manage/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![actiTIME logo](https://storage.googleapis.com/knit-website-media/2026/09/actitime-avatar-1.svg) Jira Service Management → actiTIME When a task is updated in actiTIME, update related service tickets in Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/actitime/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![Autotask logo](https://storage.googleapis.com/knit-website-media/2026/09/autotask-logo.svg) Jira Service Management → Autotask When a new contact is added in Autotask, sync the contact profile to Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/autotask/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![Freshping logo](https://storage.googleapis.com/knit-website-media/2026/09/freshping-avatar.svg) Jira Service Management → Freshping When Freshping registers a new alert, log a new request or issue in Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/freshping/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![JivoChat logo](https://storage.googleapis.com/knit-website-media/2026/09/jivochat-avatar.svg) Jira Service Management → JivoChat Create requests in Jira Service Management from newly finished JivoChat conversations. ](https://getknit.dev/ipaas-connectors/jira-service-management/jivochat/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![actiTIME logo](https://storage.googleapis.com/knit-website-media/2026/09/actitime-avatar-1.svg) Jira Service Management → actiTIME When a task is updated in actiTIME, update related service tickets in Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/actitime/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![Autotask logo](https://storage.googleapis.com/knit-website-media/2026/09/autotask-logo.svg) Jira Service Management → Autotask When a new contact is added in Autotask, sync the contact profile to Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/autotask/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![Freshping logo](https://storage.googleapis.com/knit-website-media/2026/09/freshping-avatar.svg) Jira Service Management → Freshping When Freshping registers a new alert, log a new request or issue in Jira Service Management. ](https://getknit.dev/ipaas-connectors/jira-service-management/freshping/) [ ![Jira Service Management logo](https://storage.googleapis.com/knit-website-media/2026/09/jiraservicemanagement-avatar.svg) ![JivoChat logo](https://storage.googleapis.com/knit-website-media/2026/09/jivochat-avatar.svg) Jira Service Management → JivoChat Create requests in Jira Service Management from newly finished JivoChat conversations. ](https://getknit.dev/ipaas-connectors/jira-service-management/jivochat/) [Browse all workflow recipes →](/integration-workflows/) See the APIs & webhooks enabling Jira Service Management Integrations ------------------------------------------------------------------------- ### The real endpoints Knit's Agent can call to turn a plain-English use case into working integration code New Request Triggers when a request is created. Updated Request Triggers when a request is updated. Create Request Create a new request. API Request (Beta) This is an advanced action which makes a raw HTTP request that includes this integration's authentication. 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By using Knit we managed to speed up our development by orders of magnitude. HHuynh H Developer, Multiplier ![Scrut](https://storage.googleapis.com/knit-website-media/2026/08/scrut.svg)[Case Study ](https://getknit.dev/case-studies/how-scrut-automation-automates-grc-automation-with-knits-unified-hris-api/) > A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level. JJayesh Co-Founder, Scrut ![Onsurity](https://storage.googleapis.com/knit-website-media/2026/08/onsurity.svg) > Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support. PPoorvi Product Manager, Onsurity ![RazorpayX](https://storage.googleapis.com/knit-website-media/2026/08/razorpay.png)[Case Study ](https://getknit.dev/case-studies/razorpayx-payroll-unlocks-multi-entity-pay-runs-with-knits-unified-hrms-api/) > Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development. AAditya Product Lead, RazorpayXPayroll ![Payoneer](https://storage.googleapis.com/knit-website-media/2026/08/payoneer.png)[Case Study ](https://getknit.dev/case-studies/payoneer-workforce-management-launches-a-global-hris-to-netsuite-bridge-for-clients-using-knits-unified-api/) > Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries. RRohit Singh GM, Payoneer Workforce Management \#1 in Ease of Integrations --------------------------- ![4.9 out of 5 stars](/wp-content/themes/knit/assets/images/g2/g2-star-rating.svg) 4.9 out of 5 stars on G2 ![G2 Leader, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-leader.svg)![G2 Fastest Implementation, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-fastest-implementation.svg)![G2 High Performer, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-high-performer.svg)![G2 Best Est. ROI, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-best-roi.svg) FAQCommon questions about the Jira Service Management automation ------------------------------------------------------------- Is there a pre-built Jira Service Management automation?Not yet — Jira Service Management isn't in Knit's Unified API or MCP Servers catalog today, so there's no pre-built connector for it either. The Integrations Agent can build the real automation (and the connector powering it) on demand instead of you waiting on our roadmap. How does the Agent actually build the Jira Service Management connector?It researches Jira Service Management's real public API documentation — authentication, endpoints, data schema — and writes a working connector against that real surface. You can also upload your own docs if Jira Service Management's aren't public. How long does it take?Minutes to build a first working version, not weeks — you test it against real Jira Service Management data before it goes anywhere near production. What happens after the Agent builds it?You own it. It runs the same way any Knit-built connector does — you are not left maintaining hand-rolled integration code yourself. Could Jira Service Management become a real pre-built connector later?Yes — as apps get built and used through the Agent, the highest-demand ones are natural candidates to join the pre-built Unified API/MCP Servers catalog directly. [See all FAQs](/faq) Put Integrations on Autopilot. Talk to Experts. ----------------------------------------------- Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too! [Talk to a Human](/book-demo)