Automate your Jira – Salesforce Issue and Case Sync

Sync Jira issues and Salesforce cases automatically — sales visibility into engineering work, no manual ticket creation, and deal commitments tracked without leaving either platform.

View Use Cases

Powering Global SaaS Organizations

Keep you Engineering and Sales Teams in Sync Always

When engineering works in Jira and sales works in Salesforce, deal commitments and customer issues fall through the gap. Knit keeps both in sync — automatically.

Every Commitment Tracked. Every Escalation Visible.

Stop creating Jira tickets by hand from Salesforce cases. Knit keeps engineering and sales aligned — issues synced, status updated, and deal commitments tracked automatically.

Book Demo

Salesforce & Jira - In Sync Always

Knit connects Jira and Salesforce across cases, issues, opportunities, and projects — with custom field mapping and no MuleSoft required.

Case & Issue Sync

Salesforce cases sync to Jira as issues automatically — customer problems land in the engineering backlog without manual ticket creation.

Opportunity & Project Linking

Closed Salesforce opportunities link to Jira projects automatically — feature commitments and delivery milestones tracked against the right deal.

Status & Field Sync

Jira issue status and priority sync back to Salesforce automatically — sales sees engineering progress without chasing for updates.

Bug & Escalation Visibility

Critical Jira bugs linked to Salesforce accounts surface for account managers — no surprise escalations on renewal or QBR calls.

How it works

From Setup to Live in Minutes

No MuleSoft, no Apex code, no Atlassian admin projects. Connect Jira and Salesforce through Knit's no-code workflow builder in one session.

Connect Your Apps

Authorize Jira and Salesforce through Knit's secure connections — no API keys to manage, no credentials stored on our servers.

Map Your Objects

Map Salesforce cases and opportunities to Jira issues and projects using Knit's visual mapper. Custom fields included. No code required.

Go Live

Activate the sync. Data flows bidirectionally between Jira and Salesforce — in real time, on a schedule, or on trigger.

Knit Handles the Rest

Knit monitors every sync, alerts you to mapping gaps, and handles API changes from either platform automatically.

“Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.”

Huynh H

Developer, Multiplier

“A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.”

Jayesh

Co-Founder

“Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.”

Poorvi

Product Manager

“Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.”

Aditya

Product Lead

“Adding integrations has never been easier. Knit has been a game-changer for our team, enabling effortless custom workflows across Slack, HubSpot, Xero, and more.”