Log technical issues directly to deal activities

When a new issue is captured in Amazon Polly, automatically log an activity in 17hats so account managers stay informed about bugs affecting their accounts.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

17hats Explore 17hats →

Triggers

New lead created

Fires when a new lead or contact is created in 17hats.

Deal stage changed

Fires when a deal moves to a new stage in 17hats.

Deal won

Fires when a deal is marked won in 17hats.

Contact updated

Fires when a field on a contact changes in 17hats.

Actions

Create or update contact

Creates or updates a contact in 17hats.

Create deal

Creates a new deal in 17hats.

Update deal stage

Moves a deal to a new stage in 17hats.

Log activity

Logs a call, email, or note against a record in 17hats.

Amazon Polly Explore Amazon Polly →

Triggers

New issue captured

Fires when a new error or issue is captured in Amazon Polly.

Issue status changed

Fires when an issue's status changes in Amazon Polly.

Deployment tracked

Fires when a new deployment is tracked in Amazon Polly.

Actions

Create issue

Creates or updates an issue in Amazon Polly.

Assign issue

Assigns an issue in Amazon Polly to a teammate.

Resolve issue

Resolves or mutes an issue in Amazon Polly.

Turn sales milestones into engineering onboarding tasks When a deal stage changes in 17hats, automatically create a new issue in Amazon Polly to notify developers to start implementation. See details

Update sales deal stages when releases launch When a successful deployment is tracked in Amazon Polly, automatically update the deal stage in 17hats to keep revenue teams aligned on product deliveries. See details

See all 17hats + Amazon Polly integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log technical issues directly to deal activities” between 17hats and Amazon Polly?

Yes — describe it in the box above and Knit's Integrations Agent researches 17hats and Amazon Polly's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why should I integrate my developer tool with my CRM?

Connecting Amazon Polly to 17hats helps sales and engineering align by automatically keeping deal records updated with deployment status and critical software issues.

Can changes in sales deal stages automatically create technical tasks?

Yes, when a deal stage updates in 17hats, you can automatically create an issue in Amazon Polly to kick off client onboarding or custom engineering work.