Log canceled subscriptions on CRM deals

When a subscription is canceled in Billsby, update the deal stage in 17hats so sales reps can attempt churn recovery.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

17hats Explore 17hats →

Triggers

New lead created

Fires when a new lead or contact is created in 17hats.

Deal stage changed

Fires when a deal moves to a new stage in 17hats.

Deal won

Fires when a deal is marked won in 17hats.

Contact updated

Fires when a field on a contact changes in 17hats.

Actions

Create or update contact

Creates or updates a contact in 17hats.

Create deal

Creates a new deal in 17hats.

Update deal stage

Moves a deal to a new stage in 17hats.

Log activity

Logs a call, email, or note against a record in 17hats.

Billsby Explore Billsby →

Triggers

New customer

Fires when a new customer is created in Billsby.

Subscription canceled

Fires when a subscription is canceled in Billsby.

New invoice generated

Fires when a new invoice is generated in Billsby.

Payment failed

Fires when a payment attempt fails in Billsby.

Actions

Create customer

Creates a new customer in Billsby.

Create subscription

Creates a new subscription in Billsby.

Cancel subscription

Cancels an existing subscription in Billsby.

Update customer

Updates a customer's billing details in Billsby.

Convert won deals into paying customers When a deal is marked won in 17hats, automatically create a new customer in Billsby to start subscription billing. See details

Track invoice generation in customer activity logs When a new invoice is generated in Billsby, log an activity record on the contact profile in 17hats. See details

See all 17hats + Billsby integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log canceled subscriptions on CRM deals” between 17hats and Billsby?

Yes — describe it in the box above and Knit's Integrations Agent researches 17hats and Billsby's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Billsby and 17hats help sales teams?

Sales representatives can track subscriber status, renewals, and churn directly within 17hats without needing access to financial tools.

Can a won deal automatically convert into an active billing customer?

Yes, winning a deal in 17hats can instantly create a corresponding customer account in Billsby to streamline invoicing.