1st things 1st 2Chat

1st things 1st + 2Chat Integrations

Put 1st things 1st + 2Chat to work with AI and enterprise-grade automation

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See the kind of workflows teams build with 1st things 1st and 2Chat below — describe the exact one you want above and the Agent builds it on demand.

Record abandoned cart details for team follow-up When a customer abandons a cart in 2Chat, automatically add a new record in 1st things 1st to track lost leads. See details
Log affiliate commission earnings in tracking docs When an affiliate earns a commission in 2Chat, append a detailed log entry to your financial page in 1st things 1st. See details
Send custom store API requests when document statuses change When a document status changes in 1st things 1st, automatically make a custom API request in 2Chat to update customer tiers or parameters. See details

Browse the full workflow library →

Looking to achieve something else with 1st things 1st and 2Chat?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for 1st things 1st and 2Chat

Everything 1st things 1st and 2Chat can do inside a workflow — the triggers that start one and the actions that run when it fires.

1st things 1st Explore 1st things 1st →

1st things 1st is prioritization software designed to help teams analyze, rank, and organize project goals and tasks.

Triggers
New Prioritized Thing

Triggers when you export a list of priorities to Zapier.

2Chat Explore 2Chat →

2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.

Triggers
Incoming Call Completed

Triggers when an incoming phone call is completed (answered or missed).

Outgoing Call Completed

Triggers when an outgoing phone call is completed (answered or canceled).

Call Status Update

Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

WhatsApp Call Received

Triggers when a new WhatsApp call is received on your connected number.

New WhatsApp Message

Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.

WhatsApp Business API Message Received

Triggers when a WhatsApp message is received on your 2Chat connected number.

Actions
Create Contact

Creates a Contact in 2Chat

WhatsApp Business API Conversation Window

Check if the conversation Window is opened.

Send a WhatsApp Business API Text Message

Send a text message to a WhatsApp-enabled phone number

Send a WhatsApp Business API Template Message

Send a template message to a WhatsApp-enabled phone number

Add WhatsApp Business Collection

Adds a New Collection to your WhatsApp Business Catalog

Add WhatsApp Business Product

Adds a Product to a WhatsApp Business Catalog

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about 1st things 1st + 2Chat

Is there a pre-built 1st things 1st + 2Chat automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 1st things 1st and 2Chat's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built 1st things 1st or 2Chat connector?

No. The Agent works whether or not 1st things 1st or 2Chat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can abandoned carts automatically generate recovery records?

Yes, when a customer abandons a cart in 2Chat, a new record can be added to your tracking database in 1st things 1st for follow-up.

How can document status updates affect store configurations?

When a page or record status changes in 1st things 1st, an automated workflow can send a custom API request in 2Chat to adjust store settings.

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