Initiate store account adjustments when tickets are resolved

When a support ticket status changes to resolved in Algomo, automatically send a custom API request to 2Chat to update customer records or promotional access.

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See all 2Chat + Algomo integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

2Chat Explore 2Chat →

Triggers

New affiliate approved

Fires when a new affiliate is approved to promote a product in 2Chat.

Affiliate commission earned

Fires when an affiliate earns a commission in 2Chat.

Cart abandoned

Fires when a customer abandons their cart before completing checkout in 2Chat.

Actions

Make a custom API request

Sends a custom API request to 2Chat for actions not covered by a dedicated action.

Algomo Explore Algomo →

Triggers

New ticket created

Fires when a new support ticket is created in Algomo.

Ticket status changed

Fires when a ticket's status changes in Algomo.

Ticket assigned

Fires when a ticket in Algomo is assigned to an agent.

SLA breached

Fires when a ticket in Algomo breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Algomo.

Update ticket status

Updates a ticket's status in Algomo.

Assign ticket

Assigns a ticket in Algomo to an agent.

Add ticket comment

Posts an internal or public comment on a ticket in Algomo.

Open support tickets for abandoned high-value carts When a customer abandons a high-value cart in 2Chat, automatically create a ticket in Algomo so a support agent can assist with checkout. See details

Create partner support tickets when affiliates earn commissions When an affiliate earns a milestone commission in 2Chat, automatically create and assign a VIP ticket in Algomo for financial verification and payout processing. See details

See all 2Chat + Algomo integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Initiate store account adjustments when tickets are resolved” between 2Chat and Algomo?

Yes — describe it in the box above and Knit's Integrations Agent researches 2Chat and Algomo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting 2Chat to Algomo help with abandoned carts?

When a high-value cart is abandoned in 2Chat, an automated support ticket is opened in Algomo so customer service reps can reach out and offer assistance.

Can support ticket resolutions update my ecommerce store?

Yes, when a support ticket status updates in Algomo, you can send custom requests to 2Chat to adjust partner account settings or issue store credits.