2Chat api.video

2Chat + api.video Integrations

Put 2Chat + api.video to work with AI and enterprise-grade automation

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See the kind of workflows teams build with 2Chat and api.video below — describe the exact one you want above and the Agent builds it on demand.

Send personal video messages for abandoned shopping carts When a customer abandons their cart in 2Chat, send a personalized video message in api.video to encourage them to complete their purchase. See details
Welcome newly approved affiliates with a custom video When a new affiliate is approved in 2Chat, send a personalized welcome video through api.video explaining how to get started. See details
Post channel updates when new video assets are ready When a promotional video recording is ready in api.video, send a custom API request from 2Chat to publish marketing updates. See details

Browse the full workflow library →

Looking to achieve something else with 2Chat and api.video?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for 2Chat and api.video

Everything 2Chat and api.video can do inside a workflow — the triggers that start one and the actions that run when it fires.

2Chat Explore 2Chat →

2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.

Triggers
Incoming Call Completed

Triggers when an incoming phone call is completed (answered or missed).

Outgoing Call Completed

Triggers when an outgoing phone call is completed (answered or canceled).

Call Status Update

Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

WhatsApp Call Received

Triggers when a new WhatsApp call is received on your connected number.

New WhatsApp Message

Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.

WhatsApp Business API Message Received

Triggers when a WhatsApp message is received on your 2Chat connected number.

Actions
Create Contact

Creates a Contact in 2Chat

WhatsApp Business API Conversation Window

Check if the conversation Window is opened.

Send a WhatsApp Business API Text Message

Send a text message to a WhatsApp-enabled phone number

Send a WhatsApp Business API Template Message

Send a template message to a WhatsApp-enabled phone number

Add WhatsApp Business Collection

Adds a New Collection to your WhatsApp Business Catalog

Add WhatsApp Business Product

Adds a Product to a WhatsApp Business Catalog

api.video Explore api.video →

api.video is a developer video API platform that enables live streaming, video encoding, hosting, and playback integration.

Knit's Integrations Agent builds api.video's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against api.video's API.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about 2Chat + api.video

Is there a pre-built 2Chat + api.video automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 2Chat and api.video's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built 2Chat or api.video connector?

No. The Agent works whether or not 2Chat or api.video already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why would an e-commerce business connect to a video communication platform?

It allows you to send personalized video messages to shoppers who abandon carts or to welcome newly approved affiliates into your partner program.

Can I automatically message affiliates when they reach commission milestones?

Yes, when an affiliate earns a commission in 2Chat, you can send a video message in api.video to celebrate their sales performance.

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