2Chat Gmail

2Chat + Gmail Integrations

Put 2Chat + Gmail to work with AI and enterprise-grade automation

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See the kind of workflows teams build with 2Chat and Gmail below — describe the exact one you want above and the Agent builds it on demand.

2Chat + Gmail When a new email arrives in Gmail, send a WhatsApp group message via 2Chat.
Send recovery emails for abandoned shopping carts When a prospective buyer abandons a cart in 2Chat, automatically send a tailored recovery email through Gmail. See details
Notify affiliates when commissions are earned When an affiliate earns a commission in 2Chat, send a summary notification email to them via Gmail. See details
Update store records when emails bounce When a transaction or marketing email bounces in Gmail, automatically issue a custom API request in 2Chat to flag the email address. See details

Browse the full workflow library →

Looking to achieve something else with 2Chat and Gmail?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for 2Chat and Gmail

Everything 2Chat and Gmail can do inside a workflow — the triggers that start one and the actions that run when it fires.

2Chat Explore 2Chat →

2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.

Triggers
Incoming Call Completed

Triggers when an incoming phone call is completed (answered or missed).

Outgoing Call Completed

Triggers when an outgoing phone call is completed (answered or canceled).

Call Status Update

Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

WhatsApp Call Received

Triggers when a new WhatsApp call is received on your connected number.

New WhatsApp Message

Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.

WhatsApp Business API Message Received

Triggers when a WhatsApp message is received on your 2Chat connected number.

Actions
Create Contact

Creates a Contact in 2Chat

WhatsApp Business API Conversation Window

Check if the conversation Window is opened.

Send a WhatsApp Business API Text Message

Send a text message to a WhatsApp-enabled phone number

Send a WhatsApp Business API Template Message

Send a template message to a WhatsApp-enabled phone number

Add WhatsApp Business Collection

Adds a New Collection to your WhatsApp Business Catalog

Add WhatsApp Business Product

Adds a Product to a WhatsApp Business Catalog

Gmail Explore Gmail →

Gmail is a free email service developed by Google that allows users to send, receive, and manage messages.

Triggers
New Attachment

Triggers when you receive a new attachment.

New Label

Triggers when you add a new label.

New Labeled Conversation

Triggers the first time a label is added to a conversation. Replies within that conversation will not trigger again.

New Labeled Email

Triggers when an email is labeled. Also triggers when a reply is added to the conversation.

New Email

Triggers when a new email appears in the specified mailbox.

New Email Matching Search

Triggers when you receive a new email that matches a search string you provide.

Actions
Add Label to Email

Add a label to an email message.

Archive Email

Archive an email message.

Delete Email

Sends an email message to the trash.

Create Draft

Create a draft email message.

Create Draft Reply

Create a draft reply to an existing email.

Forward Email

Forward an existing email message to new recipients.

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about 2Chat + Gmail

Is there a pre-built 2Chat + Gmail automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 2Chat and Gmail's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built 2Chat or Gmail connector?

No. The Agent works whether or not 2Chat or Gmail already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send automated email follow-ups for abandoned carts?

Yes, when a shopping cart is abandoned in 2Chat, an automated workflow sends an email through Gmail to recover the sale.

How can email bounce events impact e-commerce operations?

When a promotional message bounces in Gmail, you can automatically run a custom API request in 2Chat to update customer communication preferences.

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