2Chat + Opal Integrations, Built by an AI Agent
Put 2Chat + Opal to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between 2Chat and Opal
See the kind of workflows teams build with 2Chat and Opal below — describe the exact one you want above and the Agent builds it on demand.
Log missed calls as follow-up tasks
When a customer call goes unanswered in 2Chat, automatically create a follow-up task in Opal so team members can return the call.
See details
Send SMS notifications when tasks are completed
When a project task is marked complete in Opal, automatically send a confirmation text message to the client through 2Chat.
See details
Attach call recordings to project tasks
Once a call recording becomes available in 2Chat, post a comment with the audio details to the corresponding task in Opal.
See details
Browse the full workflow library →
Looking to achieve something else with 2Chat and Opal?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for 2Chat and Opal
Everything 2Chat and Opal can do inside a workflow — the triggers that start one and the actions that run when it fires.
2Chat Explore 2Chat →
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
TriggersTriggers when an incoming phone call is completed (answered or missed).
Triggers when an outgoing phone call is completed (answered or canceled).
Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.
Triggers when a new WhatsApp call is received on your connected number.
Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.
Triggers when a WhatsApp message is received on your 2Chat connected number.
Creates a Contact in 2Chat
Check if the conversation Window is opened.
Send a text message to a WhatsApp-enabled phone number
Send a template message to a WhatsApp-enabled phone number
Adds a New Collection to your WhatsApp Business Catalog
Adds a Product to a WhatsApp Business Catalog
Opal Explore Opal →
Opal is a marketing planning platform designed for teams to visually organize, collaborate on, and manage campaigns.
TriggersTriggers when a moment attribute is updated.
Triggers when a new moment is added to a board.
Creates an Asset
Creates a new piece of content within an existing moment. Supports rich text formatting when using the Document content type and providing HTML content.
Creates a new moment on an existing board.
Adds new data points to specified series in a graph within a plan.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AlphaSMS
AlphaSMS is a text messaging gateway that allows businesses to send bulk SMS messages, notifications, and promotional alerts.
Other Project Management apps on Knit
Explore more Project Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10,000ft
A high-level resource management and project planning software designed to help businesses manage team capacity and project forecasts.
1st things 1st
1st things 1st is prioritization software designed to help teams analyze, rank, and organize project goals and tasks.
Accelo
Accelo is a cloud service operations platform designed to automate client work, retainers, and business management workflows.
ActiveCollab
A project management and collaboration software that helps teams organize work tasks, track time, and invoice client work.
Acute
Acute is a product feedback management software that allows SaaS teams to collect feature requests, prioritize roadmaps, and engage users.
AdaptiveWork
AdaptiveWork is an enterprise project and portfolio management solution that helps teams track work, resources, and project status.
Aero Workflow
A practice management and workflow automation application built specifically for accounting professionals and bookkeeping firms.
Agiled
An all-in-one business management platform offering project planning, client management, invoicing, time tracking, and HR management.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about 2Chat + Opal
Is there a pre-built 2Chat + Opal automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 2Chat and Opal's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built 2Chat or Opal connector?
No. The Agent works whether or not 2Chat or Opal already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can connecting 2Chat with Opal help manage missed customer calls?
You can set up an integration so every missed call in 2Chat creates a task in Opal, ensuring your team follows up promptly.
Can project updates in Opal send notifications to clients?
Yes, completing a task or reaching a due date in Opal can prompt 2Chat to send a text message directly to the customer.