2Chat Prospect

2Chat + Prospect Integrations, Built by an AI Agent

Put 2Chat + Prospect to work with AI and enterprise-grade automation

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See the kind of workflows teams build with 2Chat and Prospect below — describe the exact one you want above and the Agent builds it on demand.

2Chat + Prospect When an entity is modified in Prospect CRM, send a message via 2Chat. See details
Send text messages to newly created leads When a new lead is created in Prospect, automatically send a welcome SMS via 2Chat to establish immediate contact. See details
Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in 2Chat, automatically log the activity on the contact's record in Prospect. See details
Dispatch text confirmations on won deals When a deal is won in Prospect, send an automated SMS via 2Chat to confirm details with the client. See details

Browse the full workflow library →

Looking to achieve something else with 2Chat and Prospect?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for 2Chat and Prospect

Everything 2Chat and Prospect can do inside a workflow — the triggers that start one and the actions that run when it fires.

2Chat Explore 2Chat →

2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.

Triggers
Incoming Call Completed

Triggers when an incoming phone call is completed (answered or missed).

Outgoing Call Completed

Triggers when an outgoing phone call is completed (answered or canceled).

Call Status Update

Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

WhatsApp Call Received

Triggers when a new WhatsApp call is received on your connected number.

New WhatsApp Message

Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.

WhatsApp Business API Message Received

Triggers when a WhatsApp message is received on your 2Chat connected number.

Actions
Create Contact

Creates a Contact in 2Chat

WhatsApp Business API Conversation Window

Check if the conversation Window is opened.

Send a WhatsApp Business API Text Message

Send a text message to a WhatsApp-enabled phone number

Send a WhatsApp Business API Template Message

Send a template message to a WhatsApp-enabled phone number

Add WhatsApp Business Collection

Adds a New Collection to your WhatsApp Business Catalog

Add WhatsApp Business Product

Adds a Product to a WhatsApp Business Catalog

Prospect Explore Prospect →

Prospect CRM is a cloud-based customer relationship management platform designed for wholesale, distribution, and manufacturing businesses to manage sales.

Triggers
Entity Created, Updated, or Deleted

Triggers when an entity is either created, updated, or hard deleted.

Order Taken

Triggers when an order is taken.

Actions
Create Customer

Create a new customer.

Create Entity

Create a new entity.

Update Entity

Update an existing entity.

Update Opportunity Status

Updates an existing Opportunity Status.

Update Problem Status

Updates an existing Problem Status.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about 2Chat + Prospect

Is there a pre-built 2Chat + Prospect automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 2Chat and Prospect's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built 2Chat or Prospect connector?

No. The Agent works whether or not 2Chat or Prospect already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Prospect and 2Chat help track phone communications?

Inbound calls, text messages, and missed calls handled in 2Chat can automatically log activities or update lead profiles directly inside Prospect.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Prospect can prompt 2Chat to send an automated SMS confirmation or message to the client.

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