Create support tickets from published documentation
When a new page is created in 6clicks, automatically create a tracking ticket in AnswerForce so team members can review and approve it.
See all 6clicks + AnswerForce integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
6clicks Explore 6clicks →
TriggersFires when a new page or doc is created in 6clicks.
Fires when a new record is added to a database or table in 6clicks.
Fires when a doc in 6clicks is published or shared.
Fires when a status field changes on a record in 6clicks.
Starts a new page in 6clicks from a saved template.
Creates or updates a record in 6clicks.
Adds text to the end of an existing doc in 6clicks.
Moves a page in 6clicks into a different space.
AnswerForce Explore AnswerForce →
TriggersFires when a new support ticket is created in AnswerForce.
Fires when a ticket's status changes in AnswerForce.
Fires when a ticket in AnswerForce is assigned to an agent.
Fires when a ticket in AnswerForce breaches its response SLA.
Creates a new ticket in AnswerForce.
Updates a ticket's status in AnswerForce.
Assigns a ticket in AnswerForce to an agent.
Posts an internal or public comment on a ticket in AnswerForce.
More 6clicks + AnswerForce workflows
Log ticket SLA breaches into incident docs
When an SLA is breached in AnswerForce, automatically append the breach details to your incident log page in 6clicks for team post-mortems.
See details
Update ticket status when documentation status changes
When a document's status changes in 6clicks, automatically update the corresponding ticket status in AnswerForce to reflect progress.
See details
See all 6clicks + AnswerForce integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create support tickets from published documentation” between 6clicks and AnswerForce?
Yes — describe it in the box above and Knit's Integrations Agent researches 6clicks and AnswerForce's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why pair 6clicks and AnswerForce?
Connecting these apps bridges support operations and knowledge management, allowing support tickets and team documentation to stay synchronized effortlessly.
Can SLA warnings in AnswerForce alert our team inside 6clicks?
When an SLA is breached in AnswerForce, you can automatically append warning details or update project records in 6clicks to escalate the issue.