When completed call intelligence in 800.com, sync it to MyCase.
Transfer call intelligence summaries from completed 800.com calls into MyCase.
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
800.com Explore 800.com →
TriggersFires when a new inbound call is tracked in 800.com.
Fires when a tracked call in 800.com goes unanswered.
Fires when a caller leaves a voicemail in 800.com.
Creates or updates a caller's contact record in 800.com.
Adds a tag or disposition to a call record in 800.com.
Sends a text message via 800.com.
MyCase Explore MyCase →
TriggersFires when a case or matter is opened or updated in MyCase.
Fires when a new client lead is added in MyCase.
Fires when a client invoice is issued in MyCase.
Opens a new case or matter in MyCase.
Adds a client, company or contact in MyCase.
Logs billable time against a matter in MyCase.
Enterprise-grade security
Common questions
Can Knit build “When completed call intelligence in 800.com, sync it to MyCase.” between 800.com and MyCase?
Yes — describe it in the box above and Knit's Integrations Agent researches 800.com and MyCase's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.