800.com MyCase

When completed call intelligence in 800.com, sync it to MyCase.

Transfer call intelligence summaries from completed 800.com calls into MyCase.

Try:

See all 800.com + MyCase integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

800.com Explore 800.com →

Triggers
New call received

Fires when a new inbound call is tracked in 800.com.

Call missed

Fires when a tracked call in 800.com goes unanswered.

Voicemail left

Fires when a caller leaves a voicemail in 800.com.

Actions
Create or update contact

Creates or updates a caller's contact record in 800.com.

Tag a call

Adds a tag or disposition to a call record in 800.com.

Send an SMS

Sends a text message via 800.com.

MyCase Explore MyCase →

Triggers
Case added or updated

Fires when a case or matter is opened or updated in MyCase.

New lead

Fires when a new client lead is added in MyCase.

Invoice issued

Fires when a client invoice is issued in MyCase.

Actions
Create matter

Opens a new case or matter in MyCase.

Create contact

Adds a client, company or contact in MyCase.

Create time entry

Logs billable time against a matter in MyCase.

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FAQ

Common questions

Can Knit build “When completed call intelligence in 800.com, sync it to MyCase.” between 800.com and MyCase?

Yes — describe it in the box above and Knit's Integrations Agent researches 800.com and MyCase's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

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