Create subscription customers from inbound phone contacts
When a new call or SMS is received in 8x8, automatically create a customer record in Andpay to streamline subscription sales.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
8x8 Explore 8x8 →
TriggersFires when a new text message is received in 8x8.
Fires when a new call comes in or out through 8x8.
Fires when a call is missed in 8x8.
Fires when a call recording finishes processing in 8x8.
Sends a text message through 8x8.
Starts an outbound call via 8x8.
Creates or updates a contact in 8x8.
Sends a recorded voice message via 8x8.
Andpay Explore Andpay →
TriggersFires when a new customer is created in Andpay.
Fires when a subscription is canceled in Andpay.
Fires when a new invoice is generated in Andpay.
Fires when a payment attempt fails in Andpay.
Creates a new customer in Andpay.
Creates a new subscription in Andpay.
Cancels an existing subscription in Andpay.
Updates a customer's billing details in Andpay.
More 8x8 + Andpay workflows
Send SMS notifications for failed subscription payments
When a payment fails in Andpay, automatically send an SMS through 8x8 prompting the subscriber to update their payment details.
See details
Welcome new subscribers with an automated text
When a new customer or subscription is created in Andpay, send a welcome text message via 8x8.
See details
See all 8x8 + Andpay integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create subscription customers from inbound phone contacts” between 8x8 and Andpay?
Yes — describe it in the box above and Knit's Integrations Agent researches 8x8 and Andpay's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can SMS help resolve failed subscription payments?
When a payment fails in Andpay, an automated text message is sent via 8x8 with a direct link so the customer can quickly update their payment method.
Can inbound calls update customer subscription profiles?
Yes, when a missed call or new inbound call is logged in 8x8, you can automatically create or update customer profile records in Andpay.