Send text confirmation for new client appointments

When a customer makes a new booking in Calendly, automatically send a personalized SMS confirmation from 8x8 to reduce no-shows.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

8x8 Explore 8x8 →

Triggers

New inbound SMS

Fires when a new text message is received in 8x8.

New call

Fires when a new call comes in or out through 8x8.

Missed call

Fires when a call is missed in 8x8.

Call recording ready

Fires when a call recording finishes processing in 8x8.

Actions

Send an SMS or MMS

Sends a text message through 8x8.

Place an outbound call

Starts an outbound call via 8x8.

Create or update a contact

Creates or updates a contact in 8x8.

Send a voice message

Sends a recorded voice message via 8x8.

Calendly Explore Calendly →

Triggers

New booking made

Fires when a new booking or appointment is made in Calendly.

Booking rescheduled or canceled

Fires when a booking in Calendly is changed or canceled.

New customer

Fires when a new customer books for the first time in Calendly.

Actions

Create a booking

Creates a new booking or appointment in Calendly.

Cancel or reschedule a booking

Cancels or moves a booking in Calendly.

Create or update a customer

Creates or updates a customer record in Calendly.

Add the booking to a calendar

Adds a booking from Calendly to a connected calendar.

Create customer profiles from incoming phone calls When a new call or text arrives in 8x8, automatically create or update a customer record in Calendly so scheduling details are ready to go. See details

Notify clients by SMS when appointments are rescheduled or canceled When an appointment status changes in Calendly, send an automated text message from 8x8 so the client is immediately updated. See details

See all 8x8 + Calendly integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send text confirmation for new client appointments” between 8x8 and Calendly?

Yes — describe it in the box above and Knit's Integrations Agent researches 8x8 and Calendly's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in Calendly, an automated SMS notification can be sent via 8x8 instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in 8x8 creates or updates a customer record in Calendly to follow up and schedule a call back.