8x8 Fathom

Upload recorded phone calls for AI summary generation

When a call recording is ready in 8x8, automatically upload the audio file into Fathom to generate a full transcript and summary.

Try:

See all 8x8 + Fathom integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

8x8 Explore 8x8 →

Triggers
New inbound SMS

Fires when a new text message is received in 8x8.

New call

Fires when a new call comes in or out through 8x8.

Missed call

Fires when a call is missed in 8x8.

Call recording ready

Fires when a call recording finishes processing in 8x8.

Actions
Send an SMS or MMS

Sends a text message through 8x8.

Place an outbound call

Starts an outbound call via 8x8.

Create or update a contact

Creates or updates a contact in 8x8.

Send a voice message

Sends a recorded voice message via 8x8.

Fathom Explore Fathom →

Triggers
New meeting recorded

Fires when a new meeting is recorded in Fathom.

New AI summary generated

Fires when an AI-generated summary is ready in Fathom.

New transcript ready

Fires when a meeting transcript is ready in Fathom.

New action item captured

Fires when a new action item is captured from a meeting in Fathom.

Actions
Upload audio or video

Uploads an audio or video file to Fathom for transcription.

Text meeting action items directly to attendees When a new action item is captured in Fathom, automatically send an SMS via 8x8 to remind the assigned team member or client. See details
Send SMS summaries to clients after recorded meetings When a new AI summary is generated in Fathom, automatically send a text message via 8x8 providing key highlights to meeting attendees. See details

See all 8x8 + Fathom integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Upload recorded phone calls for AI summary generation” between 8x8 and Fathom?

Yes — describe it in the box above and Knit's Integrations Agent researches 8x8 and Fathom's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Fathom with 8x8 improve call follow-up?

It enables automated text messages or phone outreach to meeting participants right after Fathom finalizes meeting summaries or detects action items.

Can phone recordings from 8x8 be processed by Fathom?

Yes, when a call recording becomes ready in 8x8, it can automatically upload to Fathom for AI transcription and summary generation.

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