8x8 Openlayer

8x8 + Openlayer Integrations

Put 8x8 + Openlayer to work with AI and enterprise-grade automation

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See the kind of workflows teams build with 8x8 and Openlayer below — describe the exact one you want above and the Agent builds it on demand.

Summarize call recordings automatically When a new call recording becomes available in 8x8, pass the transcript to Openlayer to extract key takeaways and summary points. See details
Send urgent text alerts on failed model runs When a model run fails in Openlayer, instantly send a text message via 8x8 to notify the engineering team. See details
Auto-reply to inbound text messages with AI When an incoming text message arrives in 8x8, use Openlayer to generate an intelligent answer and send it back to the customer. See details

Browse the full workflow library →

Looking to achieve something else with 8x8 and Openlayer?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for 8x8 and Openlayer

Everything 8x8 and Openlayer can do inside a workflow — the triggers that start one and the actions that run when it fires.

8x8 Explore 8x8 →

8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.

Knit's Integrations Agent builds 8x8's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against 8x8's API.

Openlayer Explore Openlayer →

Openlayer is an AI evaluation platform designed to test, validate, and monitor machine learning models in development and production.

Triggers
New Project

Triggers when a new project is created in your Openlayer workspace.

New Test Result

Triggers when a new test result is available for a data source. Useful for alerting on passing or failing model tests.

Actions
Create Data Source

Creates a new data source in a project for streaming production data to Openlayer.

Create Project

Creates a new AI or ML project in your Openlayer workspace.

Create Test

Creates a data quality test in a project. Checks for duplicate rows, null values, or row counts.

Evaluate Test

Evaluates a test for a specific time range. Use after publishing records to get immediate results.

Publish Record

Publishes an LLM inference record to a data source for monitoring. Streams the model input, output, and metadata to Openlayer.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about 8x8 + Openlayer

Is there a pre-built 8x8 + Openlayer automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 8x8 and Openlayer's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built 8x8 or Openlayer connector?

No. The Agent works whether or not 8x8 or Openlayer already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can AI enhance automated SMS responses?

When customers text your business, Openlayer can process the incoming message, extract key insights, or generate an intelligent reply, which 8x8 then sends directly back to the customer.

Can I get text alerts when an AI job encounters an error?

Yes, whenever a run fails in Openlayer, an automated alert can be dispatched through 8x8 so your team can investigate immediately.

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