8x8 + Otter.ai Integrations, Built by an AI Agent
Put 8x8 + Otter.ai to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between 8x8 and Otter.ai
See the kind of workflows teams build with 8x8 and Otter.ai below — describe the exact one you want above and the Agent builds it on demand.
8x8 + Otter.ai
When an SMS is received in 8x8, forward text contents to Otter.ai for processing.
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Text meeting action items directly to attendees
When a new action item is captured in Otter.ai, automatically send an SMS via 8x8 to remind the assigned team member or client.
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Upload recorded phone calls for AI summary generation
When a call recording is ready in 8x8, automatically upload the audio file into Otter.ai to generate a full transcript and summary.
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Send SMS summaries to clients after recorded meetings
When a new AI summary is generated in Otter.ai, automatically send a text message via 8x8 providing key highlights to meeting attendees.
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Browse the full workflow library →
Looking to achieve something else with 8x8 and Otter.ai?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for 8x8 and Otter.ai
Everything 8x8 and Otter.ai can do inside a workflow — the triggers that start one and the actions that run when it fires.
8x8 Explore 8x8 →
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
TriggersTriggers when a new chat app message is received.
Triggers when an SMS message has been delivered or rejected.
Triggers when an SMS is sent to your virtual number.
Send bulk messages
Sends a single chatapp message
Sends an SMS to a given phone number
Otter.ai Explore Otter.ai →
An AI-powered transcription and note-taking application that records, transcribes, and summarizes voice conversations in real time.
TriggersTriggers when a new recording is available in Otter
Import recordings from external sources to Otter
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AlphaSMS
AlphaSMS is a text messaging gateway that allows businesses to send bulk SMS messages, notifications, and promotional alerts.
Other AI Meeting Notetakers apps on Knit
Explore more AI Meeting Notetakers integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
3Scribe
An automated audio and video transcription service that converts speech into searchable, formatted text transcripts.
Ambient
Ambient is an AI assistant tool that automatically summarizes executive communications, meetings, and updates for business teams.
Audionotes: AI Minutes & Notes
An artificial intelligence tool that transcribes voice recordings and audio files into structured notes and meeting summaries.
Avoma
Avoma is an AI-powered meeting assistant that records, transcribes, and summarizes business conversations to extract actionable insights.
BizCrush
BizCrush is an AI platform that transcribes, summarizes, and extracts action items from business meetings.
Bluedot
An AI screen recording and meeting recorder software that captures, transcribes, and summarizes video meetings.
Chorus by ZoomInfo
Chorus by ZoomInfo is a conversation intelligence platform that records, transcribes, and analyzes sales calls to deliver deal insights.
Circleback
An AI meeting assistant that records, transcribes, and generates summaries and action items from online meetings.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about 8x8 + Otter.ai
Is there a pre-built 8x8 + Otter.ai automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 8x8 and Otter.ai's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built 8x8 or Otter.ai connector?
No. The Agent works whether or not 8x8 or Otter.ai already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Otter.ai with 8x8 improve call follow-up?
It enables automated text messages or phone outreach to meeting participants right after Otter.ai finalizes meeting summaries or detects action items.
Can phone recordings from 8x8 be processed by Otter.ai?
Yes, when a call recording becomes ready in 8x8, it can automatically upload to Otter.ai for AI transcription and summary generation.