Generate support tickets from form responses
When a customer submits a web form in 97Display, automatically create a detailed support ticket in Birdie Screen Recording for team review.
See all 97Display + Birdie Screen Recording integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
97Display Explore 97Display →
TriggersFires when a form is submitted in 97Display.
Fires when a respondent finishes a survey in 97Display.
Fires when an existing response is edited in 97Display.
Creates or updates a form or survey in 97Display.
Looks up a specific form response in 97Display.
Adds a respondent or contact to a form in 97Display.
Birdie Screen Recording Explore Birdie Screen Recording →
TriggersFires when a new support ticket is created in Birdie Screen Recording.
Fires when a ticket's status changes in Birdie Screen Recording.
Fires when a ticket in Birdie Screen Recording is assigned to an agent.
Fires when a ticket in Birdie Screen Recording breaches its response SLA.
Creates a new ticket in Birdie Screen Recording.
Updates a ticket's status in Birdie Screen Recording.
Assigns a ticket in Birdie Screen Recording to an agent.
Posts an internal or public comment on a ticket in Birdie Screen Recording.
More 97Display + Birdie Screen Recording workflows
Add respondents to follow-up surveys when tickets close
When a ticket status is updated to resolved in Birdie Screen Recording, add the customer as a respondent in 97Display to send a satisfaction survey.
See details
Attach survey updates as comments on open tickets
When a customer updates an existing survey response in 97Display, automatically post the new feedback as a comment on their ticket in Birdie Screen Recording.
See details
See all 97Display + Birdie Screen Recording integrations → · Browse the full workflow library →
Common questions
Can Knit build “Generate support tickets from form responses” between 97Display and Birdie Screen Recording?
Yes — describe it in the box above and Knit's Integrations Agent researches 97Display and Birdie Screen Recording's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How are survey responses transferred into support tickets?
Submitting a completed survey in 97Display automatically creates a new ticket in Birdie Screen Recording containing all the respondent's answers.
Can ticket updates prompt custom survey distributions?
When a ticket status changes in Birdie Screen Recording, you can automatically add the customer as a respondent in 97Display to collect feedback.