Send exit surveys when subscriptions are canceled

When a subscription is canceled in BTCPay Server, automatically add the customer as a respondent in AbcSubmit to collect exit feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

AbcSubmit Explore AbcSubmit →

Triggers

New form response

Fires when a form is submitted in AbcSubmit.

Survey completed

Fires when a respondent finishes a survey in AbcSubmit.

Response updated

Fires when an existing response is edited in AbcSubmit.

Actions

Create or update form

Creates or updates a form or survey in AbcSubmit.

Retrieve a response

Looks up a specific form response in AbcSubmit.

Add a respondent

Adds a respondent or contact to a form in AbcSubmit.

BTCPay Server Explore BTCPay Server →

Triggers

New customer

Fires when a new customer is created in BTCPay Server.

Subscription canceled

Fires when a subscription is canceled in BTCPay Server.

New invoice generated

Fires when a new invoice is generated in BTCPay Server.

Payment failed

Fires when a payment attempt fails in BTCPay Server.

Actions

Create customer

Creates a new customer in BTCPay Server.

Create subscription

Creates a new subscription in BTCPay Server.

Cancel subscription

Cancels an existing subscription in BTCPay Server.

Update customer

Updates a customer's billing details in BTCPay Server.

Create subscribers from sign-up form responses When a customer submits a registration form in AbcSubmit, automatically create a new customer and subscription profile in BTCPay Server. See details

Update customer records based on updated form details When a form response is updated in AbcSubmit, automatically update the matching customer details in BTCPay Server to keep billing information accurate. See details

See all AbcSubmit + BTCPay Server integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send exit surveys when subscriptions are canceled” between AbcSubmit and BTCPay Server?

Yes — describe it in the box above and Knit's Integrations Agent researches AbcSubmit and BTCPay Server's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting AbcSubmit and BTCPay Server streamline subscription workflows?

Form entries in AbcSubmit can automatically create subscribers in BTCPay Server, while subscription changes in BTCPay Server can initiate automated survey outreach.

Can survey responses update existing subscriber records?

Yes, when a customer submits or updates information in AbcSubmit, their contact and billing profile in BTCPay Server can update automatically.