Acquire Microsoft Dynamics 365

Acquire + Microsoft Dynamics 365 Integrations

Put Acquire + Microsoft Dynamics 365 to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Acquire and Microsoft Dynamics 365 below — describe the exact one you want above and the Agent builds it on demand.

Acquire + Microsoft Dynamics 365 When an Acquire chat ends, add a new lead to Microsoft Dynamics 365 CRM.
Celebrate closed deals in team channels When a deal is marked as won in Microsoft Dynamics 365, automatically send a celebration message to your team channel in Acquire. See details
Alert sales reps to new incoming leads When a new lead is created in Microsoft Dynamics 365, send a direct message in Acquire to assign and notify the responsible salesperson. See details
Log team discussions into CRM contact histories When a new message is posted in Acquire, automatically log the details as an activity against the contact record in Microsoft Dynamics 365. See details

Browse the full workflow library →

Looking to achieve something else with Acquire and Microsoft Dynamics 365?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Acquire and Microsoft Dynamics 365

Everything Acquire and Microsoft Dynamics 365 can do inside a workflow — the triggers that start one and the actions that run when it fires.

Acquire Explore Acquire →

A unified customer engagement software that provides live chat, co-browsing, video calls, and messaging tools for support teams.

Triggers
Close Case

Triggers when a case closed.

Contact Update

Trigger when a contact fields is updated.

Feedback Rating

Triggers when a new Chat feedback is available.

New Case

Triggers when a new case is available.

New Company

Triggers when a new company is created.

New Contact

Triggers when a new contact is created.

Actions
Create Case

Create Case in Acquire.

Create Company

Create Company in Acquire.

Create Contact

Create Contact in Acquire.

Update Case

Update an existing Case Fields.

Update Company

Update an existing Company Fields.

Update Contact

Update an existing Contact Fields.

Microsoft Dynamics 365 Explore Microsoft Dynamics 365 →

An enterprise customer relationship management platform that helps businesses manage sales, customer service, and marketing operations.

Knit's Integrations Agent builds Microsoft Dynamics 365's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Microsoft Dynamics 365's API.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Acquire + Microsoft Dynamics 365

Is there a pre-built Acquire + Microsoft Dynamics 365 automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Acquire and Microsoft Dynamics 365's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Acquire or Microsoft Dynamics 365 connector?

No. The Agent works whether or not Acquire or Microsoft Dynamics 365 already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Acquire to Microsoft Dynamics 365 help sales teams close deals faster?

Sales reps receive instant channel updates in Acquire whenever high-value leads or deal status changes occur in Microsoft Dynamics 365, allowing rapid team collaboration.

Can chat conversations be tracked in customer profiles?

Yes, important conversations or messages posted in Acquire can be automatically logged as activity notes in Microsoft Dynamics 365.

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