Send customer feedback surveys on closed deals

When a deal is marked won in Act!, automatically add the customer as a respondent in ContactUs.com to gather post-sale feedback.

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See all Act! + ContactUs.com integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Act! Explore Act! →

Triggers

New contact or lead

Fires when a new contact or lead is added to Act!.

Contact updated

Fires when a field on a contact changes in Act!.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Act!.

Deal won

Fires when a deal is marked won in Act!.

Actions

Create or update contact

Creates or updates a contact in Act!.

Create deal

Creates a new deal in Act!.

Update record stage

Moves a deal or record to a new stage in Act!.

Log activity

Logs a call, email, or note against a record in Act!.

ContactUs.com Explore ContactUs.com →

Triggers

New form response

Fires when a form is submitted in ContactUs.com.

Survey completed

Fires when a respondent finishes a survey in ContactUs.com.

Response updated

Fires when an existing response is edited in ContactUs.com.

Actions

Create or update form

Creates or updates a form or survey in ContactUs.com.

Retrieve a response

Looks up a specific form response in ContactUs.com.

Add a respondent

Adds a respondent or contact to a form in ContactUs.com.

Convert form responses into CRM contacts When a prospect submits a new form response in ContactUs.com, automatically create or update their contact profile in Act!. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in ContactUs.com, automatically log the activity under their profile in Act! so reps see customer sentiment. See details

See all Act! + ContactUs.com integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between Act! and ContactUs.com?

Yes — describe it in the box above and Knit's Integrations Agent researches Act! and ContactUs.com's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Act!?

Yes, inbound responses from ContactUs.com can instantly generate new lead records or deals in Act! without manual data entry.

Can I send survey invitations based on deal updates in Act!?

Yes, when a deal is won or updated in Act!, you can automatically add the contact as a respondent in ContactUs.com to collect feedback.