Acuity Scheduling 2Chat

Acuity Scheduling + 2Chat Integrations

Put Acuity Scheduling + 2Chat to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Acuity Scheduling and 2Chat below — describe the exact one you want above and the Agent builds it on demand.

Sync new booking customers with store records When a new customer or booking is created in Acuity Scheduling, send a custom API request to 2Chat to establish their buyer profile. See details
Prepare booking slots for abandoned shopping carts When a cart is abandoned in 2Chat, automatically create or update a customer profile in Acuity Scheduling so support can schedule a sales consultation. See details
Process affiliate attribution upon booking cancellation When a booking is rescheduled or canceled in Acuity Scheduling, make a custom API request to 2Chat to adjust partner commission records. See details

Browse the full workflow library →

Looking to achieve something else with Acuity Scheduling and 2Chat?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Acuity Scheduling and 2Chat

Everything Acuity Scheduling and 2Chat can do inside a workflow — the triggers that start one and the actions that run when it fires.

Acuity Scheduling Explore Acuity Scheduling →

Acuity Scheduling is an online appointment scheduling application that allows client-facing businesses to manage booking availability, intake forms, and payments.

Knit's Integrations Agent builds Acuity Scheduling's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Acuity Scheduling's API.

2Chat Explore 2Chat →

2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.

Triggers
Incoming Call Completed

Triggers when an incoming phone call is completed (answered or missed).

Outgoing Call Completed

Triggers when an outgoing phone call is completed (answered or canceled).

Call Status Update

Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

WhatsApp Call Received

Triggers when a new WhatsApp call is received on your connected number.

New WhatsApp Message

Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.

WhatsApp Business API Message Received

Triggers when a WhatsApp message is received on your 2Chat connected number.

Actions
Create Contact

Creates a Contact in 2Chat

WhatsApp Business API Conversation Window

Check if the conversation Window is opened.

Send a WhatsApp Business API Text Message

Send a text message to a WhatsApp-enabled phone number

Send a WhatsApp Business API Template Message

Send a template message to a WhatsApp-enabled phone number

Add WhatsApp Business Collection

Adds a New Collection to your WhatsApp Business Catalog

Add WhatsApp Business Product

Adds a Product to a WhatsApp Business Catalog

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Customer Stories

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Acuity Scheduling + 2Chat

Is there a pre-built Acuity Scheduling + 2Chat automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Acuity Scheduling and 2Chat's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Acuity Scheduling or 2Chat connector?

No. The Agent works whether or not Acuity Scheduling or 2Chat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do new booking clients get added as store contacts?

When a new booking or customer is recorded in Acuity Scheduling, you can make a custom API request to 2Chat to store their commerce account profile.

Can abandoned carts trigger follow-up booking consultations?

Yes, when a customer abandons a cart in 2Chat, you can automatically create or update a customer record or prepare a booking link in Acuity Scheduling.

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