Send direct chat notifications when appointments are canceled

When a booking is rescheduled or canceled in Acuity Scheduling, send a direct message in AnywhereWorks to the assigned staff member so they can adjust their day.

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See all Acuity Scheduling + AnywhereWorks integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Acuity Scheduling Explore Acuity Scheduling →

Triggers

New booking made

Fires when a new booking or appointment is made in Acuity Scheduling.

Booking rescheduled or canceled

Fires when a booking in Acuity Scheduling is changed or canceled.

New customer

Fires when a new customer books for the first time in Acuity Scheduling.

Actions

Create a booking

Creates a new booking or appointment in Acuity Scheduling.

Cancel or reschedule a booking

Cancels or moves a booking in Acuity Scheduling.

Create or update a customer

Creates or updates a customer record in Acuity Scheduling.

Add the booking to a calendar

Adds a booking from Acuity Scheduling to a connected calendar.

AnywhereWorks Explore AnywhereWorks →

Triggers

New message posted to a channel

Fires when a new message is posted to a channel in AnywhereWorks.

Mentioned in a message

Fires when your team or a keyword is mentioned in AnywhereWorks.

New channel created

Fires when a new channel is created in AnywhereWorks.

New file shared

Fires when a new file is shared in AnywhereWorks.

Actions

Send a channel message

Posts a message to a channel in AnywhereWorks.

Send a direct message

Sends a direct message to a person in AnywhereWorks.

Create a channel

Creates a new channel in AnywhereWorks.

Invite a user to a channel

Adds a user to a channel in AnywhereWorks.

Notify team channels about newly scheduled client bookings When a new booking is made in Acuity Scheduling, automatically send a channel message in AnywhereWorks detailing the client and scheduled meeting time. See details

Create customer profiles from team chat requests When a team member is mentioned in a message in AnywhereWorks, automatically create or update a customer record in Acuity Scheduling to begin scheduling. See details

See all Acuity Scheduling + AnywhereWorks integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send direct chat notifications when appointments are canceled” between Acuity Scheduling and AnywhereWorks?

Yes — describe it in the box above and Knit's Integrations Agent researches Acuity Scheduling and AnywhereWorks's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect appointment booking tools to team chat apps?

Integrating Acuity Scheduling with AnywhereWorks keeps staff instantly updated on schedule changes, sending real-time alerts about new, modified, or canceled client sessions.

Can cancellation alerts go directly to the assigned team member?

Yes, when a booking is canceled in Acuity Scheduling, a direct message can be sent automatically to the affected employee in AnywhereWorks.