Notify clients by SMS when appointments are rescheduled or canceled
When an appointment status changes in Acuity Scheduling, send an automated text message from Nextiva so the client is immediately updated.
See all Acuity Scheduling + Nextiva integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Acuity Scheduling Explore Acuity Scheduling →
TriggersFires when a new booking or appointment is made in Acuity Scheduling.
Fires when a booking in Acuity Scheduling is changed or canceled.
Fires when a new customer books for the first time in Acuity Scheduling.
Creates a new booking or appointment in Acuity Scheduling.
Cancels or moves a booking in Acuity Scheduling.
Creates or updates a customer record in Acuity Scheduling.
Adds a booking from Acuity Scheduling to a connected calendar.
Nextiva Explore Nextiva →
TriggersFires when a new text message is received in Nextiva.
Fires when a new call comes in or out through Nextiva.
Fires when a call is missed in Nextiva.
Fires when a call recording finishes processing in Nextiva.
Sends a text message through Nextiva.
Starts an outbound call via Nextiva.
Creates or updates a contact in Nextiva.
Sends a recorded voice message via Nextiva.
More Acuity Scheduling + Nextiva workflows
Send text confirmation for new client appointments
When a customer makes a new booking in Acuity Scheduling, automatically send a personalized SMS confirmation from Nextiva to reduce no-shows.
See details
Create customer profiles from incoming phone calls
When a new call or text arrives in Nextiva, automatically create or update a customer record in Acuity Scheduling so scheduling details are ready to go.
See details
See all Acuity Scheduling + Nextiva integrations → · Browse the full workflow library →
Common questions
Can Knit build “Notify clients by SMS when appointments are rescheduled or canceled” between Acuity Scheduling and Nextiva?
Yes — describe it in the box above and Knit's Integrations Agent researches Acuity Scheduling and Nextiva's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I send text message confirmations when an appointment is booked?
Yes, whenever a client completes a booking in Acuity Scheduling, an automated SMS notification can be sent via Nextiva instantly.
What happens if a call is missed while managing client schedules?
You can set up a workflow where a missed call in Nextiva creates or updates a customer record in Acuity Scheduling to follow up and schedule a call back.