Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in Dialpad, automatically log the activity on the contact's record in Affinity.
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Affinity Explore Affinity →
TriggersFires when a new lead or contact is created in Affinity.
Fires when a deal moves to a new stage in Affinity.
Fires when a deal is marked won in Affinity.
Fires when a field on a contact changes in Affinity.
Creates or updates a contact in Affinity.
Creates a new deal in Affinity.
Moves a deal to a new stage in Affinity.
Logs a call, email, or note against a record in Affinity.
Dialpad Explore Dialpad →
TriggersFires when a new text message is received in Dialpad.
Fires when a new call comes in or out through Dialpad.
Fires when a call is missed in Dialpad.
Fires when a call recording finishes processing in Dialpad.
Sends a text message through Dialpad.
Starts an outbound call via Dialpad.
Creates or updates a contact in Dialpad.
Sends a recorded voice message via Dialpad.
More Affinity + Dialpad workflows
See all Affinity + Dialpad integrations → · Browse the full workflow library →
Enterprise-grade security
Common questions
Can Knit build “Log inbound calls and missed calls in CRM” between Affinity and Dialpad?
Yes — describe it in the box above and Knit's Integrations Agent researches Affinity and Dialpad's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Affinity and Dialpad help track phone communications?
Inbound calls, text messages, and missed calls handled in Dialpad can automatically log activities or update lead profiles directly inside Affinity.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in Affinity can prompt Dialpad to send an automated SMS confirmation or message to the client.