Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Nextiva, automatically log the activity on the contact's record in AgencyBloc.

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See all AgencyBloc + Nextiva integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

AgencyBloc Explore AgencyBloc →

Triggers

New contact or lead

Fires when a new contact or lead is added to AgencyBloc.

Contact updated

Fires when a field on a contact changes in AgencyBloc.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in AgencyBloc.

Deal won

Fires when a deal is marked won in AgencyBloc.

Actions

Create or update contact

Creates or updates a contact in AgencyBloc.

Create deal

Creates a new deal in AgencyBloc.

Update record stage

Moves a deal or record to a new stage in AgencyBloc.

Log activity

Logs a call, email, or note against a record in AgencyBloc.

Nextiva Explore Nextiva →

Triggers

New inbound SMS

Fires when a new text message is received in Nextiva.

New call

Fires when a new call comes in or out through Nextiva.

Missed call

Fires when a call is missed in Nextiva.

Call recording ready

Fires when a call recording finishes processing in Nextiva.

Actions

Send an SMS or MMS

Sends a text message through Nextiva.

Place an outbound call

Starts an outbound call via Nextiva.

Create or update a contact

Creates or updates a contact in Nextiva.

Send a voice message

Sends a recorded voice message via Nextiva.

Send text messages to newly created leads When a new lead is created in AgencyBloc, automatically send a welcome SMS via Nextiva to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in AgencyBloc, send an automated SMS via Nextiva to confirm details with the client. See details

See all AgencyBloc + Nextiva integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between AgencyBloc and Nextiva?

Yes — describe it in the box above and Knit's Integrations Agent researches AgencyBloc and Nextiva's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting AgencyBloc and Nextiva help track phone communications?

Inbound calls, text messages, and missed calls handled in Nextiva can automatically log activities or update lead profiles directly inside AgencyBloc.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in AgencyBloc can prompt Nextiva to send an automated SMS confirmation or message to the client.