Update dashboards after automated customer calls

When an agent finishes a customer conversation in Agents, automatically refresh the central performance dashboard in 360 Application Service so reporting reflects real-time interactions.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Agents Explore Agents →

Triggers

Agent run completed

Fires when an Agents agent finishes a task or run.

Call or conversation completed

Fires when an Agents agent finishes a call or conversation.

Lead qualified by agent

Fires when an Agents agent marks a lead qualified.

Actions

Run an agent or tool

Triggers an Agents agent or tool with a set of inputs.

Start an outbound call

Has an Agents agent place an outbound call.

Add a lead to a campaign

Adds a lead to an outreach campaign in Agents.

360 Application Service Explore 360 Application Service →

Triggers

Report created

Fires when a new report or dashboard is created in 360 Application Service.

Metric threshold crossed

Fires when a tracked metric in 360 Application Service crosses a set threshold.

Scheduled report ready

Fires when a scheduled report finishes generating in 360 Application Service.

Actions

Refresh dashboard

Creates or refreshes a dashboard in 360 Application Service.

Export report

Exports a report from 360 Application Service.

Send alert

Sends an alert when a metric changes in 360 Application Service.

Notify reporting channels when leads qualify Once an agent qualifies a new prospect in Agents, instantly send a high-priority alert through 360 Application Service to keep growth teams updated on pipeline velocity. See details

Launch outbound campaigns when metrics drop When key performance indicators fall below a critical threshold in 360 Application Service, automatically initiate an automated outreach campaign in Agents to engage affected accounts. See details

See all Agents + 360 Application Service integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Update dashboards after automated customer calls” between Agents and 360 Application Service?

Yes — describe it in the box above and Knit's Integrations Agent researches Agents and 360 Application Service's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Agents and 360 Application Service help our team?

It bridges automated conversational AI with business intelligence, ensuring your analytics dashboards update immediately after client conversations and allowing data anomalies to launch AI initiatives automatically.

Can critical data shifts in 360 Application Service kick off automated agents in Agents?

Yes, whenever key metric thresholds are crossed in 360 Application Service, you can automatically launch targeted tools or outbound calls through Agents.