Process incoming text messages with AI

When a customer sends an SMS to 46elks, run an agent in Agents to analyze the inquiry and generate an appropriate response.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Agents Explore Agents →

Triggers

Agent run completed

Fires when an Agents agent finishes a task or run.

Call or conversation completed

Fires when an Agents agent finishes a call or conversation.

Lead qualified by agent

Fires when an Agents agent marks a lead qualified.

Actions

Run an agent or tool

Triggers an Agents agent or tool with a set of inputs.

Start an outbound call

Has an Agents agent place an outbound call.

Add a lead to a campaign

Adds a lead to an outreach campaign in Agents.

46elks Explore 46elks →

Triggers

New inbound SMS

Fires when a new text message is received in 46elks.

New call

Fires when a new call comes in or out through 46elks.

Missed call

Fires when a call is missed in 46elks.

Call recording ready

Fires when a call recording finishes processing in 46elks.

Actions

Send an SMS or MMS

Sends a text message through 46elks.

Place an outbound call

Starts an outbound call via 46elks.

Create or update a contact

Creates or updates a contact in 46elks.

Send a voice message

Sends a recorded voice message via 46elks.

Text newly qualified leads automatically When Agents successfully qualifies a prospect, instantly send them a personalized text message through 46elks to schedule next steps. See details

Save conversation outcomes to phone contact records After an AI conversation finishes in Agents, automatically update the corresponding contact details in 46elks with key notes from the call. See details

See all Agents + 46elks integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Process incoming text messages with AI” between Agents and 46elks?

Yes — describe it in the box above and Knit's Integrations Agent researches Agents and 46elks's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What are the benefits of integrating Agents with 46elks?

Linking Agents and 46elks allows you to automate phone calls and SMS messaging based on AI interactions, ensuring prospects receive immediate touchpoints.

Can AI agents handle responses to incoming text messages?

Yes, when an inbound text arrives in 46elks, Agents can evaluate the message and run automated follow-up steps immediately.