Enrich marketing campaigns when chats are handed off
When a web chat is handed off in AccurAI, automatically pass the visitor details to Agents to enroll them in an automated outreach campaign.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Agents Explore Agents →
TriggersFires when an Agents agent finishes a task or run.
Fires when an Agents agent finishes a call or conversation.
Fires when an Agents agent marks a lead qualified.
Triggers an Agents agent or tool with a set of inputs.
Has an Agents agent place an outbound call.
Adds a lead to an outreach campaign in Agents.
AccurAI Explore AccurAI →
TriggersFires when a new chat or conversation begins in AccurAI.
Fires when AccurAI captures a lead during a conversation.
Fires when AccurAI escalates a conversation to a human.
Sends a message to a user through AccurAI.
Asks AccurAI a question against its knowledge base and returns the answer.
Uses AccurAI to summarize a chat transcript.
Opens a support ticket from an AccurAI conversation.
More Agents + AccurAI workflows
Initiate outbound calls when chatbots capture leads
When a new lead is captured through chat in AccurAI, automatically initiate an outbound call from Agents to engage the prospect immediately.
See details
Send follow-up messages after completed agent calls
Once a voice or text call finishes in Agents, automatically send a structured message through AccurAI summarizing the outcome.
See details
See all Agents + AccurAI integrations → · Browse the full workflow library →
Common questions
Can Knit build “Enrich marketing campaigns when chats are handed off” between Agents and AccurAI?
Yes — describe it in the box above and Knit's Integrations Agent researches Agents and AccurAI's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How do Agents and AccurAI collaborate during customer interactions?
Front-line chatbots in AccurAI capture inquiries and pass qualified leads to autonomous agents in Agents for outbound calling or specialized automated tasks.
Can an autonomous agent send messages through our live chat widget?
Yes, when an agent run finishes in Agents, it can post messages or summaries back through AccurAI to notify the user.