Create new Agile CRM contacts from new ClickDesk chats.
When a new chat finishes in ClickDesk, automatically create a new contact in Agile CRM.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Agile Explore Agile →
TriggersFires when a new contact or lead is added to Agile.
Fires when a field on a contact changes in Agile.
Fires when a deal, case or record moves to a new stage in Agile.
Fires when a deal is marked won in Agile.
Creates or updates a contact in Agile.
Creates a new deal in Agile.
Moves a deal or record to a new stage in Agile.
Logs a call, email, or note against a record in Agile.
ClickDesk Explore ClickDesk →
TriggersFires when a new support ticket or chat conversation starts in ClickDesk.
Fires when a ticket's status changes in ClickDesk.
Fires when a ticket in ClickDesk is assigned to an agent.
Fires when a ticket in ClickDesk breaches its response SLA.
Creates a new ticket in ClickDesk.
Updates a ticket's status in ClickDesk.
Assigns a ticket in ClickDesk to an agent.
Posts a reply or internal note on a ticket or conversation in ClickDesk.
More Agile + ClickDesk workflows
Open onboarding support tickets for newly closed deals
When a deal is won in Agile, automatically create a ticket in ClickDesk so support engineers can initiate customer onboarding.
See details
Log activity in CRM when customer tickets are created
When a new ticket is created in ClickDesk, automatically log activity in Agile so account managers stay informed of open customer issues.
See details
Update deal stages when critical support SLAs are breached
If an SLA is breached in ClickDesk, automatically update the deal stage in Agile to alert sales leaders of potential account risks.
See details
See all Agile + ClickDesk integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create new Agile CRM contacts from new ClickDesk chats.” between Agile and ClickDesk?
Yes — describe it in the box above and Knit's Integrations Agent researches Agile and ClickDesk's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking Agile and ClickDesk?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in Agile can automatically generate a ticket in ClickDesk for implementation support.