AI Answers WhatsApp Business

When a new customer message arrives in WhatsApp Business, send it to AI Answers to draft a reply.

When a new customer message arrives in WhatsApp Business, send it to AI Answers to draft a reply.

Try:

See all AI Answers + WhatsApp Business integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

AI Answers Explore AI Answers →

Triggers
Page published

Fires when a new page or post is published on AI Answers.

Form submitted

Fires when a form on AI Answers is submitted.

CMS item updated

Fires when a CMS item is updated on AI Answers.

Actions
Publish page

Publishes or updates a page on AI Answers.

Create CMS item

Creates a new CMS item on AI Answers.

Update content

Updates existing content on AI Answers.

WhatsApp Business Explore WhatsApp Business →

Triggers
New inbound SMS

Fires when a new text message is received in WhatsApp Business.

New call

Fires when a new call comes in or out through WhatsApp Business.

Missed call

Fires when a call is missed in WhatsApp Business.

Call recording ready

Fires when a call recording finishes processing in WhatsApp Business.

Actions
Send an SMS or MMS

Sends a text message through WhatsApp Business.

Place an outbound call

Starts an outbound call via WhatsApp Business.

Create or update a contact

Creates or updates a contact in WhatsApp Business.

Send a voice message

Sends a recorded voice message via WhatsApp Business.

Send immediate text confirmations after website form submissions When a potential client submits a contact form on AI Answers, automatically send a welcome SMS via WhatsApp Business to confirm receipt and provide next steps. See details
Save missed call details as CMS records When a call is missed in WhatsApp Business, automatically create a CMS item in AI Answers containing the caller's phone number and timestamp for sales follow-up. See details
Text subscribers when new web pages publish When a new landing page or article is published in AI Answers, automatically send an SMS announcement to subscribed contacts using WhatsApp Business. See details

See all AI Answers + WhatsApp Business integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When a new customer message arrives in WhatsApp Business, send it to AI Answers to draft a reply.” between AI Answers and WhatsApp Business?

Yes — describe it in the box above and Knit's Integrations Agent researches AI Answers and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can connecting WhatsApp Business and AI Answers improve lead responsiveness?

Whenever a visitor submits an inquiry on your website built with AI Answers, you can immediately text them a confirmation or follow-up offer through WhatsApp Business.

Can missed calls in WhatsApp Business generate web content or leads in AI Answers?

Yes, incoming missed calls can create new CMS items or contact records in AI Answers so your team never loses track of prospective clients.

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