Generate AI answers when mentioned in team messages

When a user is mentioned in a message in WhatsApp Notifications, send that input to AI Number to automatically generate an answer.

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See all AI Number + WhatsApp Notifications integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

AI Number Explore AI Number →

Triggers

New conversation started

Fires when a new chat or conversation begins in AI Number.

Lead captured in chat

Fires when AI Number captures a lead during a conversation.

Conversation handed off

Fires when AI Number escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through AI Number.

Generate an answer

Asks AI Number a question against its knowledge base and returns the answer.

Summarize a conversation

Uses AI Number to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an AI Number conversation.

WhatsApp Notifications Explore WhatsApp Notifications →

Triggers

New message posted

Fires when a new message is posted to a channel in WhatsApp Notifications.

New channel created

Fires when a new channel is created in WhatsApp Notifications.

Mentioned in a message

Fires when your team or a keyword is mentioned in WhatsApp Notifications.

New file shared

Fires when a new file is shared in WhatsApp Notifications.

Actions

Send channel message

Posts a message to a channel in WhatsApp Notifications.

Send direct message

Sends a direct message to a specific person in WhatsApp Notifications.

Add reaction

Reacts to a message in WhatsApp Notifications.

Invite user to channel

Adds a user to a channel in WhatsApp Notifications.

Post chat conversation summaries into team channels When an AI conversation is handed off in AI Number, generate a summary and send a channel message in WhatsApp Notifications so human agents have full context. See details

Alert team members when new leads are captured in chat When a new lead is captured by the chatbot in AI Number, send a direct message in WhatsApp Notifications to notify account reps instantly. See details

See all AI Number + WhatsApp Notifications integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Generate AI answers when mentioned in team messages” between AI Number and WhatsApp Notifications?

Yes — describe it in the box above and Knit's Integrations Agent researches AI Number and WhatsApp Notifications's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does AI Number notify human teams in WhatsApp Notifications during chat handoffs?

When an AI chatbot hands off a conversation in AI Number, a detailed message with conversation summaries is posted to a human team channel in WhatsApp Notifications.

Can team channels prompt AI bots to generate quick answers?

Yes, when a new message or mention occurs in WhatsApp Notifications, AI Number can process the query and automatically generate an intelligent answer.