Save conversation summaries as project documentation

When a customer chat is handed off in Aira, automatically generate a summary and create a document page in DoorLoop for internal review.

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See all Aira + DoorLoop integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Aira Explore Aira →

Triggers

New conversation started

Fires when a new chat or conversation begins in Aira.

Lead captured in chat

Fires when Aira captures a lead during a conversation.

Conversation handed off

Fires when Aira escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Aira.

Generate an answer

Asks Aira a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Aira to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Aira conversation.

DoorLoop Explore DoorLoop →

Triggers

New page created

Fires when a new page or doc is created in DoorLoop.

Record added

Fires when a new record is added to a database or table in DoorLoop.

Doc published

Fires when a doc in DoorLoop is published or shared.

Status changed

Fires when a status field changes on a record in DoorLoop.

Actions

Create page from template

Starts a new page in DoorLoop from a saved template.

Add or update record

Creates or updates a record in DoorLoop.

Append text

Adds text to the end of an existing doc in DoorLoop.

Move page

Moves a page in DoorLoop into a different space.

Log chatbot leads directly into document databases When a new lead is captured in chat by Aira, automatically add a new record in DoorLoop so sales representatives can follow up. See details

Send chatbot follow-up messages when document statuses change When a record status changes in DoorLoop, automatically send a follow-up chat message through Aira to notify the user. See details

See all Aira + DoorLoop integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Save conversation summaries as project documentation” between Aira and DoorLoop?

Yes — describe it in the box above and Knit's Integrations Agent researches Aira and DoorLoop's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does Aira pass chat data into DoorLoop?

Whenever a lead is captured or a chat ends in Aira, conversation summaries and contact details are automatically added as new records or pages in DoorLoop.

Can documentation changes in DoorLoop prompt automated responses in Aira?

Yes, when new records or pages are added in DoorLoop, Aira can use that context to generate answers or send chat messages to users automatically.