Create project tasks from chatbot handoffs

When a customer requests support escalation in Aira, automatically create a task in JobTread containing the conversation details.

Try:

See all Aira + JobTread integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Aira Explore Aira →

Triggers

New conversation started

Fires when a new chat or conversation begins in Aira.

Lead captured in chat

Fires when Aira captures a lead during a conversation.

Conversation handed off

Fires when Aira escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Aira.

Generate an answer

Asks Aira a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Aira to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Aira conversation.

JobTread Explore JobTread →

Triggers

New task created

Fires when a new task or card is created in JobTread.

Task completed

Fires when a task in JobTread is marked complete.

Due date approaching

Fires when a task's due date in JobTread is coming up.

Comment added

Fires when a comment is added to a task in JobTread.

Actions

Create task

Creates a new task in JobTread.

Update task

Updates a task's status or assignee in JobTread.

Add comment

Posts a comment on a task in JobTread.

Move task

Moves a task in JobTread to a different board or list.

Update chatbot tickets when tasks are resolved When a resolution task is completed in JobTread, generate a conversation summary and notification in Aira to close out the chat. See details

Add chat summaries as comments on existing tasks When a new conversation starts regarding an open issue in Aira, automatically post a summarized transcript as a comment on the task in JobTread. See details

See all Aira + JobTread integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create project tasks from chatbot handoffs” between Aira and JobTread?

Yes — describe it in the box above and Knit's Integrations Agent researches Aira and JobTread's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What is the benefit of integrating Aira with JobTread?

It bridges live chatbot conversations with project execution, ensuring customer feature requests or issues quickly become tracked tasks.

Can task status updates inform chatbot conversations?

Yes, when project tasks are updated or completed in JobTread, automated summary messages can be sent through Aira.