Aircall Heymarket SMS

Aircall + Heymarket SMS Integrations, Built by an AI Agent

Put Aircall + Heymarket SMS to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Aircall and Heymarket SMS below — describe the exact one you want above and the Agent builds it on demand.

Aircall + Heymarket SMS When an outgoing message is sent in Heymarket SMS, record the text activity in Aircall. See details
Forward missed call alerts via backup text messages When a missed call occurs in Aircall, automatically send an SMS from Heymarket SMS to notify team members or confirm receipt with the caller. See details
Sync contact records across business communications channels When a new inbound SMS is received in Heymarket SMS, automatically create or update a contact profile in Aircall to keep customer address books identical. See details
Send secondary voice messages after completed recordings When a call recording is ready in Aircall, automatically send a voice message in Heymarket SMS to follow up on secondary service lines. See details

Browse the full workflow library →

Looking to achieve something else with Aircall and Heymarket SMS?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Aircall and Heymarket SMS

Everything Aircall and Heymarket SMS can do inside a workflow — the triggers that start one and the actions that run when it fires.

Aircall Explore Aircall →

Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.

Triggers
Call Action Item Created

Triggers when a call action item is created.

AI Insights Created

Triggers when AI Insights of a call including call summary and key topics of the converstation are created.

AI Voice Agent Ended

Triggers when an AI virtual agent ends a call.

AI Voice Agent Escalated

Triggers when a call handled by AI Voice Agent has been escalated or transferred to a human agent.

AI Voice Agent Started

Triggers when an AI virtual agent starts handling a call.

AI Voice Agent Summary

Triggers when a call handled by AI Voice Agent is completed and the agent successfully collected answers to intake questions configured on the agent (e.g., 'What is your full name?', 'What is your email address?').

Actions
Add Comment to Call

Adds a comment (note) to a specific call. A call can have a maximum of 5 comments.

Add Tags to Call

Adds one or more tags to a specific call.

Add User to a Team

Add User to a Team in Aircall account.

Archive Call

Archives a missed call, marking it as done and removing it from the To-do view.

Click to Dial

Dial a phone number in the Phone

Create Contact

Creates a new shared contact in Aircall. At least one phone number is required.

Heymarket SMS Explore Heymarket SMS →

Heymarket SMS is a business text messaging service that enables teams to handle customer communications through SMS and messaging apps.

Triggers
Chat Started

Triggers when a new chat is started (inbound or outbound).

New or Updated Contact

Triggers when a contact is created or updated.

Incoming Message

Triggers when a message is received.

Contact Unsubscribe

Triggers when a contact unsubscribes themselves via SMS.

Incoming Phone Call

Triggers when a phone call is received.

Outgoing Message

Triggers when a message is sent.

Actions
Create or Update Contact

Creates or updates a contact.

Create or Update Contact

Creates or updates a contact.

Update List

Adds or removes contacts from a list.

Update List

Adds or removes contacts from a list.

Send Template Message

Sends a text message based on a template.

Send Template Message

Sends a text message based on a template.

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Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Aircall + Heymarket SMS

Is there a pre-built Aircall + Heymarket SMS automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Aircall and Heymarket SMS's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Aircall or Heymarket SMS connector?

No. The Agent works whether or not Aircall or Heymarket SMS already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect two different phone and SMS platforms?

Linking Aircall with Heymarket SMS lets teams bridge separate communication systems, cross-notify staff about missed calls, and keep contact records consistent across carriers.

Can I automatically send texts from one platform when calls are missed on another?

Yes, a missed call detected in Aircall can immediately instruct Heymarket SMS to dispatch an automated text reply.

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