Aircall + Trengo Integrations, Built by an AI Agent
Put Aircall + Trengo to work with AI and enterprise-grade automation
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Workflows you can build between Aircall and Trengo
See the kind of workflows teams build with Aircall and Trengo below — describe the exact one you want above and the Agent builds it on demand.
Aircall + Trengo
When an inbound message arrives in Trengo, sync message history with Aircall.
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Create support tickets from missed calls
When a call is missed in Aircall, automatically create a new support ticket in Trengo with caller information so an agent can respond.
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Send text notifications when ticket updates occur
When a ticket status is updated to resolved in Trengo, send an automated SMS update to the customer via Aircall confirming resolution.
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Browse the full workflow library →
Looking to achieve something else with Aircall and Trengo?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Aircall and Trengo
Everything Aircall and Trengo can do inside a workflow — the triggers that start one and the actions that run when it fires.
Aircall Explore Aircall →
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
TriggersTriggers when a call action item is created.
Triggers when AI Insights of a call including call summary and key topics of the converstation are created.
Triggers when an AI virtual agent ends a call.
Triggers when a call handled by AI Voice Agent has been escalated or transferred to a human agent.
Triggers when an AI virtual agent starts handling a call.
Triggers when a call handled by AI Voice Agent is completed and the agent successfully collected answers to intake questions configured on the agent (e.g., 'What is your full name?', 'What is your email address?').
Adds a comment (note) to a specific call. A call can have a maximum of 5 comments.
Adds one or more tags to a specific call.
Add User to a Team in Aircall account.
Archives a missed call, marking it as done and removing it from the To-do view.
Dial a phone number in the Phone
Creates a new shared contact in Aircall. At least one phone number is required.
Trengo Explore Trengo →
Trengo is an omnichannel customer service platform that consolidates communication channels into a shared inbox for team support.
TriggersTriggers when an inbound message is created.
Triggers when a label is added to a conversation.
Triggers when an internal note is created.
Triggers when an outbound message is created.
Triggers when a phone call has ended.
Triggers when a phone call is missed.
Creates a contact.
Logs a Voice call in a ticket.
Sends a message to a contact.
This action will send a WhatsApp message template to a phone number
Triggers a pre-configured journey
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AlphaSMS
AlphaSMS is a text messaging gateway that allows businesses to send bulk SMS messages, notifications, and promotional alerts.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Aircall + Trengo
Is there a pre-built Aircall + Trengo automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Aircall and Trengo's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Aircall or Trengo connector?
No. The Agent works whether or not Aircall or Trengo already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does Aircall integration handle missed customer calls in Trengo?
Whenever a customer call goes unanswered in Aircall, a high-priority ticket is automatically generated in Trengo with call details for prompt follow-up.
Can support agents send text messages directly through ticket updates?
Yes, when an agent updates or reassigns a ticket in Trengo, an automated text notification can be dispatched to the customer via Aircall.