Send custom completions back to chat visitors

When a conversation starts in AirOps, generate a completion in Chat Data and send a tailored message directly back to the visitor.

Try:

See all AirOps + Chat Data integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

AirOps Explore AirOps →

Triggers

New conversation started

Fires when a new chat or conversation begins in AirOps.

Lead captured in chat

Fires when AirOps captures a lead during a conversation.

Conversation handed off

Fires when AirOps escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through AirOps.

Generate an answer

Asks AirOps a question against its knowledge base and returns the answer.

Summarize a conversation

Uses AirOps to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an AirOps conversation.

Chat Data Explore Chat Data →

Triggers

New completion generated

Fires when Chat Data generates a response to a prompt.

Model run failed

Fires when a request to Chat Data errors or times out.

Fine-tune job completed

Fires when a fine-tuning job in Chat Data finishes.

Actions

Generate a completion

Sends a prompt to Chat Data and returns the model's response.

Summarize text

Uses Chat Data to summarize a block of text.

Classify or extract data

Uses Chat Data to classify or extract structured data from text.

Extract lead details during chatbot conversations When a new lead is captured in chat via AirOps, automatically run the conversation text through Chat Data to classify intent and extract key contact metadata. See details

Alert support agents when model fine-tuning completes When a fine-tune job completes in Chat Data, automatically send a message through AirOps to notify AI administrators that the updated model is ready. See details

See all AirOps + Chat Data integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send custom completions back to chat visitors” between AirOps and Chat Data?

Yes — describe it in the box above and Knit's Integrations Agent researches AirOps and Chat Data's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting AirOps to Chat Data expand chatbot capabilities?

Connecting AirOps to Chat Data allows your chatbot to tap into advanced AI models for deeper context, sentiment classification, and sophisticated text generation beyond standard scripted responses.

Can AirOps notify operators if a backend model process encounters an issue in Chat Data?

Yes, when a model run fails in Chat Data, you can send an automated message or alert through AirOps to notify system administrators.