Create time tracking projects for leads captured in chat

When a new lead is captured in AirOps, automatically create a project in ClickTime to organize upcoming billable tasks.

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See all AirOps + ClickTime integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

AirOps Explore AirOps →

Triggers

New conversation started

Fires when a new chat or conversation begins in AirOps.

Lead captured in chat

Fires when AirOps captures a lead during a conversation.

Conversation handed off

Fires when AirOps escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through AirOps.

Generate an answer

Asks AirOps a question against its knowledge base and returns the answer.

Summarize a conversation

Uses AirOps to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an AirOps conversation.

ClickTime Explore ClickTime →

Triggers

New client added

Fires when a new client is added in ClickTime.

New project created

Fires when a new project is created in ClickTime.

New time entry logged

Fires when a new time entry is logged in ClickTime.

Timer started

Fires when a timer is started in ClickTime.

Actions

Create client

Creates a new client in ClickTime.

Create project

Creates a new project in ClickTime.

Create time entry

Logs a new time entry in ClickTime.

Start timer

Starts a timer in ClickTime.

Log support time entries when conversations are handed off Whenever a chat conversation is handed off in AirOps, automatically record a time entry in ClickTime to log preliminary support duration. See details

Notify chat users when new projects are created When a new project is created in ClickTime, automatically send a welcome message in AirOps to inform the client. See details

See all AirOps + ClickTime integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create time tracking projects for leads captured in chat” between AirOps and ClickTime?

Yes — describe it in the box above and Knit's Integrations Agent researches AirOps and ClickTime's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect a chatbot like AirOps to a time tracker like ClickTime?

Agencies and support teams use this link to automatically log consultation hours or create client project entries whenever customer chats occur.

Can starting a timer in ClickTime send a message in AirOps?

Yes, when a team member starts a timer or creates a project in ClickTime, an automated message can be sent in AirOps to notify the client.