Notify users in chat during security events
When a new security event is detected in Cyber Aware, automatically send an alert message to the user through AirOps.
See all AirOps + Cyber Aware integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
AirOps Explore AirOps →
TriggersFires when a new chat or conversation begins in AirOps.
Fires when AirOps captures a lead during a conversation.
Fires when AirOps escalates a conversation to a human.
Sends a message to a user through AirOps.
Asks AirOps a question against its knowledge base and returns the answer.
Uses AirOps to summarize a chat transcript.
Opens a support ticket from an AirOps conversation.
Cyber Aware Explore Cyber Aware →
TriggersFires when a new user account is created in Cyber Aware.
Fires when an existing user's profile is updated in Cyber Aware.
Fires when a new security or access event is logged in Cyber Aware.
Creates a new user account in Cyber Aware.
Adds a user to a group in Cyber Aware.
Deactivates a user's access in Cyber Aware.
Assigns a role or permission level to a user in Cyber Aware.
More AirOps + Cyber Aware workflows
Provision new user profiles from chat intake
When a lead is captured in chat in AirOps, automatically create a new user record in Cyber Aware.
See details
Send identity onboarding prompts to new users
When a new user is created in Cyber Aware, automatically send a welcoming setup message via AirOps.
See details
See all AirOps + Cyber Aware integrations → · Browse the full workflow library →
Common questions
Can Knit build “Notify users in chat during security events” between AirOps and Cyber Aware?
Yes — describe it in the box above and Knit's Integrations Agent researches AirOps and Cyber Aware's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How do AirOps and Cyber Aware integrate for user onboarding?
When a lead or user completes identity verification in AirOps, the integration can automatically create user profiles or grant access roles in Cyber Aware.
Can security incidents prompt proactive chat messages?
Yes, when a new security event occurs in Cyber Aware, an automated rule can prompt AirOps to send an immediate alert message to the affected user.