Send chat call recordings for automated transcription
When a qualified sales lead is captured in AirOps, upload the associated recorded session to Fathom for automated transcription and key takeaway analysis.
4.9/5 on G2·
Google for Startups Accelerator
How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
AirOps Explore AirOps →
TriggersFires when a new chat or conversation begins in AirOps.
Fires when AirOps captures a lead during a conversation.
Fires when AirOps escalates a conversation to a human.
Sends a message to a user through AirOps.
Asks AirOps a question against its knowledge base and returns the answer.
Uses AirOps to summarize a chat transcript.
Opens a support ticket from an AirOps conversation.
Fathom Explore Fathom →
TriggersFires when a new meeting is recorded in Fathom.
Fires when an AI-generated summary is ready in Fathom.
Fires when a meeting transcript is ready in Fathom.
Fires when a new action item is captured from a meeting in Fathom.
Uploads an audio or video file to Fathom for transcription.
More AirOps + Fathom workflows
Post automated call key takeaways into chat conversations
When an AI summary is generated in Fathom, automatically post a clean overview in AirOps so team members can review key findings.
See details
Summarize meeting follow-ups for support teams
When new task items are captured in Fathom, generate a conversation summary in AirOps to prepare customer success agents for follow-up outreach.
See details
See all AirOps + Fathom integrations → · Browse the full workflow library →
Common questions
Can Knit build “Send chat call recordings for automated transcription” between AirOps and Fathom?
Yes — describe it in the box above and Knit's Integrations Agent researches AirOps and Fathom's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can meeting summaries be shared directly through conversational chatbots?
Yes, once a summary is generated in Fathom, your bot in AirOps can automatically post key takeaways or answer questions based on the meeting notes.
How does transferring customer chat audio into transcripts work?
When a customer consultation or support chat takes place in AirOps, media files can be uploaded to Fathom to generate automated transcripts and meeting notes.