Add new respondents directly from channel discussions

When a team member posts a user's details in a shared Facebook Messenger channel, automatically create a new respondent in Aiva to issue an evaluation.

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See all Aiva + Facebook Messenger integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Aiva Explore Aiva →

Triggers

New form response

Fires when a form is submitted in Aiva.

Survey completed

Fires when a respondent finishes a survey in Aiva.

Response updated

Fires when an existing response is edited in Aiva.

Actions

Create or update form

Creates or updates a form or survey in Aiva.

Retrieve a response

Looks up a specific form response in Aiva.

Add a respondent

Adds a respondent or contact to a form in Aiva.

Facebook Messenger Explore Facebook Messenger →

Triggers

New message posted

Fires when a new message is posted to a channel in Facebook Messenger.

New channel created

Fires when a new channel is created in Facebook Messenger.

Mentioned in a message

Fires when your team or a keyword is mentioned in Facebook Messenger.

New file shared

Fires when a new file is shared in Facebook Messenger.

Actions

Send channel message

Posts a message to a channel in Facebook Messenger.

Send direct message

Sends a direct message to a specific person in Facebook Messenger.

Add reaction

Reacts to a message in Facebook Messenger.

Invite user to channel

Adds a user to a channel in Facebook Messenger.

Broadcast new survey submissions to team channels When a client submits a completed survey in Aiva, automatically post a detailed summary message into a designated channel in Facebook Messenger. See details

Send direct messages for updated form submissions When an existing form response is updated in Aiva, automatically send a direct message to the assigned team lead in Facebook Messenger. See details

See all Aiva + Facebook Messenger integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Add new respondents directly from channel discussions” between Aiva and Facebook Messenger?

Yes — describe it in the box above and Knit's Integrations Agent researches Aiva and Facebook Messenger's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect Facebook Messenger with Aiva?

It delivers real-time survey updates directly into chat channels, ensuring customer feedback, job applications, or support requests are addressed immediately.

Can chat messages in Facebook Messenger manage survey respondents in Aiva?

Yes, key team interactions or posted messages can be used to add new survey respondents or update intake forms without leaving your messaging app.