Convert call follow-up items into support tickets
When a new item is captured during a call in Speak Ai, automatically open a new ticket in Algomo for team resolution.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Algomo Explore Algomo →
TriggersFires when a new support ticket or chat conversation starts in Algomo.
Fires when a ticket's status changes in Algomo.
Fires when a ticket in Algomo is assigned to an agent.
Fires when a ticket in Algomo breaches its response SLA.
Creates a new ticket in Algomo.
Updates a ticket's status in Algomo.
Assigns a ticket in Algomo to an agent.
Posts a reply or internal note on a ticket or conversation in Algomo.
Speak Ai Explore Speak Ai →
TriggersFires when a new meeting is recorded in Speak Ai.
Fires when an AI-generated summary is ready in Speak Ai.
Fires when a meeting transcript is ready in Speak Ai.
Fires when a new action item is captured from a meeting in Speak Ai.
Uploads an audio or video file to Speak Ai for transcription.
More Algomo + Speak Ai workflows
Attach meeting summaries to ongoing support tickets
When Speak Ai generates a new call summary, automatically add the text as a comment to the corresponding customer ticket in Algomo.
See details
Upload support call recordings for automated summary creation
Whenever a new support ticket is created in Algomo, automatically send attached call audio to Speak Ai to generate transcripts and highlights.
See details
See all Algomo + Speak Ai integrations → · Browse the full workflow library →
Common questions
Can Knit build “Convert call follow-up items into support tickets” between Algomo and Speak Ai?
Yes — describe it in the box above and Knit's Integrations Agent researches Algomo and Speak Ai's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does integrating Speak Ai with Algomo help manage follow-ups after customer calls?
Key decision points and follow-ups captured by Speak Ai during call recordings are converted automatically into support tickets within Algomo.
Can meeting notes from Speak Ai be attached to existing support tickets in Algomo?
Yes, AI-generated summaries and transcripts from Speak Ai can be posted automatically as detailed internal comments on related tickets in Algomo.