Alive5 + Microsoft Dynamics 365 Integrations
Put Alive5 + Microsoft Dynamics 365 to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Alive5 and Microsoft Dynamics 365
See the kind of workflows teams build with Alive5 and Microsoft Dynamics 365 below — describe the exact one you want above and the Agent builds it on demand.
Alive5 + Microsoft Dynamics 365
When a chat ends in Alive5, log the chat transcript and details in Microsoft Dynamics 365 CRM.
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Open onboarding support tickets for newly closed deals
When a deal is won in Microsoft Dynamics 365, automatically create a ticket in Alive5 so support engineers can initiate customer onboarding.
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Log activity in CRM when customer tickets are created
When a new ticket is created in Alive5, automatically log activity in Microsoft Dynamics 365 so account managers stay informed of open customer issues.
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Update deal stages when critical support SLAs are breached
If an SLA is breached in Alive5, automatically update the deal stage in Microsoft Dynamics 365 to alert sales leaders of potential account risks.
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Browse the full workflow library →
Looking to achieve something else with Alive5 and Microsoft Dynamics 365?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Alive5 and Microsoft Dynamics 365
Everything Alive5 and Microsoft Dynamics 365 can do inside a workflow — the triggers that start one and the actions that run when it fires.
Alive5 Explore Alive5 →
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
TriggersTriger when Alive5 chat ended.
Triger when Alive5 chat started.
Trigger when contact created
Triggered when tags in a account are fetched
Triggers when SMS sent or received.
Creates a Contact in Alive5
Creates a Ticket when Sends an SMS.
Creates a Ticket when Sends an SMS To Alive5.
Updates an existing contact in Alive5 by the given Phone Number
Microsoft Dynamics 365 Explore Microsoft Dynamics 365 →
An enterprise customer relationship management platform that helps businesses manage sales, customer service, and marketing operations.
Knit's Integrations Agent builds Microsoft Dynamics 365's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Microsoft Dynamics 365's API.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
ApproveThis
An approval workflow automation tool that enables teams to review, request, and track approvals for business processes.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
BOSSDesk
An IT service management platform that provides service desk ticketing, asset management, and workflow automation.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
Other CRM apps on Knit
Explore more CRM integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10xCRM
10xCRM is a customer relationship management solution that helps sales teams organize contacts, track pipelines, and automate communications.
17hats
17hats is a business management and CRM software designed for solo entrepreneurs and small businesses to handle client workflows and invoicing.
1CRM
1CRM is an all-in-one customer relationship management solution for small and medium businesses to manage leads, orders, and service requests.
ABC GymSales
ABC GymSales is a sales automation and lead management tool designed specifically for health clubs and commercial fitness centers.
AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
Act! is a customer relationship management and marketing automation solution designed to manage sales pipelines, customer records, and communication histories.
Actionstep
Actionstep is a cloud-based law practice management platform that includes legal CRM, matter management, and billing tools.
Active Knocker
Active Knocker is a canvassing and door-to-door sales management software designed to track field reps and leads.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Alive5 + Microsoft Dynamics 365
Is there a pre-built Alive5 + Microsoft Dynamics 365 automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Alive5 and Microsoft Dynamics 365's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Alive5 or Microsoft Dynamics 365 connector?
No. The Agent works whether or not Alive5 or Microsoft Dynamics 365 already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking Microsoft Dynamics 365 and Alive5?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in Microsoft Dynamics 365 can automatically generate a ticket in Alive5 for implementation support.