allmysms + Zendesk Integrations
Put allmysms + Zendesk to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between allmysms and Zendesk
See the kind of workflows teams build with allmysms and Zendesk below — describe the exact one you want above and the Agent builds it on demand.
allmysms + Zendesk
When support ticket updates occur in Zendesk, send SMS updates to customers via allmysms.
Create support tickets from missed calls
When a call is missed in allmysms, automatically create a new support ticket in Zendesk with caller information so an agent can respond.
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Attach call recordings to existing support tickets
When a new call recording becomes available in allmysms, add it as a private comment to the active customer ticket in Zendesk.
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Send text notifications when ticket updates occur
When a ticket status is updated to resolved in Zendesk, send an automated SMS update to the customer via allmysms confirming resolution.
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Browse the full workflow library →
Looking to achieve something else with allmysms and Zendesk?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for allmysms and Zendesk
Everything allmysms and Zendesk can do inside a workflow — the triggers that start one and the actions that run when it fires.
allmysms Explore allmysms →
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
ActionsSends a new SMS message.
Sends a new voicemail (for French mobile phones only).
Zendesk Explore Zendesk →
Zendesk is a customer service platform that provides ticketing, customer support messaging, and help desk tools for managing customer inquiries.
TriggersTriggers when a new group is created.
Triggers when a new tag is added to a ticket.
Triggers when a new ticket is added to a view.
Triggers when a new ticket is created. Optionally select an organization.
Triggers when a one or more tags are added to a user.
Triggers when a new organization is created.
Deletes the user and associated records from the account.
Create a new organization.
Remove one or more tags from an existing ticket.
Create a new ticket.
Attach a file to an existing ticket.
Add a Comment to an existing Ticket.
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Avochato
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Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
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Bling Cloud is a business communication platform offering unified VoIP phone calls, SMS messaging, and customer interaction management.
Other Ticketing apps on Knit
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AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
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Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about allmysms + Zendesk
Is there a pre-built allmysms + Zendesk automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches allmysms and Zendesk's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built allmysms or Zendesk connector?
No. The Agent works whether or not allmysms or Zendesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does allmysms integration handle missed customer calls in Zendesk?
Whenever a customer call goes unanswered in allmysms, a high-priority ticket is automatically generated in Zendesk with call details for prompt follow-up.
Can support agents send text messages directly through ticket updates?
Yes, when an agent updates or reassigns a ticket in Zendesk, an automated text notification can be dispatched to the customer via allmysms.