Save conversation summaries as project documentation

When a customer chat is handed off in Allo, automatically generate a summary and create a document page in ApproveThis for internal review.

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See all Allo + ApproveThis integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Allo Explore Allo →

Triggers

New conversation started

Fires when a new chat or conversation begins in Allo.

Lead captured in chat

Fires when Allo captures a lead during a conversation.

Conversation handed off

Fires when Allo escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Allo.

Generate an answer

Asks Allo a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Allo to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Allo conversation.

ApproveThis Explore ApproveThis →

Triggers

New page created

Fires when a new page or doc is created in ApproveThis.

Record added

Fires when a new record is added to a database or table in ApproveThis.

Doc published

Fires when a doc in ApproveThis is published or shared.

Status changed

Fires when a status field changes on a record in ApproveThis.

Actions

Create page from template

Starts a new page in ApproveThis from a saved template.

Add or update record

Creates or updates a record in ApproveThis.

Append text

Adds text to the end of an existing doc in ApproveThis.

Move page

Moves a page in ApproveThis into a different space.

Log chatbot leads directly into document databases When a new lead is captured in chat by Allo, automatically add a new record in ApproveThis so sales representatives can follow up. See details

Send chatbot follow-up messages when document statuses change When a record status changes in ApproveThis, automatically send a follow-up chat message through Allo to notify the user. See details

See all Allo + ApproveThis integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Save conversation summaries as project documentation” between Allo and ApproveThis?

Yes — describe it in the box above and Knit's Integrations Agent researches Allo and ApproveThis's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does Allo pass chat data into ApproveThis?

Whenever a lead is captured or a chat ends in Allo, conversation summaries and contact details are automatically added as new records or pages in ApproveThis.

Can documentation changes in ApproveThis prompt automated responses in Allo?

Yes, when new records or pages are added in ApproveThis, Allo can use that context to generate answers or send chat messages to users automatically.