Convert chatbot lead captures into new CRM contacts
When a visitor provides contact details during a chat in Allo, automatically create or update their contact profile and log the activity in Lofty.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Allo Explore Allo →
TriggersFires when a new chat or conversation begins in Allo.
Fires when Allo captures a lead during a conversation.
Fires when Allo escalates a conversation to a human.
Sends a message to a user through Allo.
Asks Allo a question against its knowledge base and returns the answer.
Uses Allo to summarize a chat transcript.
Opens a support ticket from an Allo conversation.
Lofty Explore Lofty →
TriggersFires when a new contact or lead is added to Lofty.
Fires when a field on a contact changes in Lofty.
Fires when a deal, case or record moves to a new stage in Lofty.
Fires when a deal is marked won in Lofty.
Creates or updates a contact in Lofty.
Creates a new deal in Lofty.
Moves a deal or record to a new stage in Lofty.
Logs a call, email, or note against a record in Lofty.
More Allo + Lofty workflows
Open deal opportunities after chatbot handoffs
When an AI chatbot handoff occurs in Allo, automatically create a new sales deal in Lofty so account executives can take over seamless follow-up.
See details
Send personalized AI chatbot messages when deal stages change
When a lead moves to a specific deal stage in Lofty, automatically instruct Allo to send a targeted follow-up or answer prospective buyer questions.
See details
See all Allo + Lofty integrations → · Browse the full workflow library →
Common questions
Can Knit build “Convert chatbot lead captures into new CRM contacts” between Allo and Lofty?
Yes — describe it in the box above and Knit's Integrations Agent researches Allo and Lofty's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting a chatbot to my CRM benefit my sales team?
Leads gathered by Allo are immediately passed to Lofty as updated contacts or sales opportunities, giving reps rich context without manual data entry.
Can chatbot conversations automatically update existing sales deals?
Yes, when a conversation is handed off or finished in Allo, details and interaction logs can automatically update contact profiles or deal stages in Lofty.