Text engineers when critical issues occur

When a new issue is captured in Amazon CloudWatch, automatically send an SMS via AvidMobile to alert the on-call developer.

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See all Amazon CloudWatch + AvidMobile integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Amazon CloudWatch Explore Amazon CloudWatch →

Triggers

New issue captured

Fires when a new error or issue is captured in Amazon CloudWatch.

Issue status changed

Fires when an issue's status changes in Amazon CloudWatch.

Deployment tracked

Fires when a new deployment is tracked in Amazon CloudWatch.

Actions

Create issue

Creates or updates an issue in Amazon CloudWatch.

Assign issue

Assigns an issue in Amazon CloudWatch to a teammate.

Resolve issue

Resolves or mutes an issue in Amazon CloudWatch.

AvidMobile Explore AvidMobile →

Triggers

New inbound SMS

Fires when a new text message is received in AvidMobile.

New call

Fires when a new call comes in or out through AvidMobile.

Missed call

Fires when a call is missed in AvidMobile.

Call recording ready

Fires when a call recording finishes processing in AvidMobile.

Actions

Send an SMS or MMS

Sends a text message through AvidMobile.

Place an outbound call

Starts an outbound call via AvidMobile.

Create or update a contact

Creates or updates a contact in AvidMobile.

Send a voice message

Sends a recorded voice message via AvidMobile.

Create developer issues from customer text messages When an inbound SMS reporting a bug is received in AvidMobile, automatically create a tracking issue in Amazon CloudWatch. See details

Send voice alerts on software deployment status updates When a critical deployment is tracked in Amazon CloudWatch, send a voice message or outbound call through AvidMobile to notify team leaders. See details

See all Amazon CloudWatch + AvidMobile integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Text engineers when critical issues occur” between Amazon CloudWatch and AvidMobile?

Yes — describe it in the box above and Knit's Integrations Agent researches Amazon CloudWatch and AvidMobile's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can developer alerts be sent as text messages?

Yes, when a new critical issue is captured or a deployment fails in Amazon CloudWatch, an automated text message can be sent immediately via AvidMobile.

Can customer text messages turn into developer issues?

Absolutely, when a customer texts an issue or leaves a missed call in AvidMobile, you can automatically create a developer issue in Amazon CloudWatch.