When interview schedule updated in Ashby, sync it to Jira Service Management.

When an interview schedule is updated in Ashby, update the associated request in Jira Service Management.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Ashby Explore Ashby →

Triggers

New candidate applied

Fires when a new candidate applies to a job in Ashby.

Candidate stage changed

Fires when a candidate moves to a new pipeline stage in Ashby.

Interview scheduled

Fires when an interview is scheduled in Ashby.

Offer extended

Fires when an offer is extended to a candidate in Ashby.

Actions

Create candidate

Creates a new candidate record in Ashby.

Update candidate stage

Moves a candidate to a new pipeline stage in Ashby.

Schedule interview

Schedules an interview for a candidate in Ashby.

Send offer letter

Sends an offer letter to a candidate via Ashby.

Jira Service Management Explore Jira Service Management →

Triggers

New ticket or conversation

Fires when a new support ticket or chat conversation starts in Jira Service Management.

Ticket status changed

Fires when a ticket's status changes in Jira Service Management.

Ticket assigned

Fires when a ticket in Jira Service Management is assigned to an agent.

SLA breached

Fires when a ticket in Jira Service Management breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Jira Service Management.

Update ticket status

Updates a ticket's status in Jira Service Management.

Assign ticket

Assigns a ticket in Jira Service Management to an agent.

Reply to a ticket or chat

Posts a reply or internal note on a ticket or conversation in Jira Service Management.

Create IT provisioning tickets when an offer is extended When an offer is extended in Ashby, automatically create an IT setup ticket in Jira Service Management to prepare equipment for the incoming hire. See details

Advance candidate recruitment stage when provisioning ticket closes When an onboarding support ticket status changes to completed in Jira Service Management, automatically update the candidate stage in Ashby to ready for day one. See details

Add comments to candidate support tickets when candidate applies When a new candidate applies in Ashby, automatically create or update a recruitment ticket in Jira Service Management to assign a team reviewer. See details

See all Ashby + Jira Service Management integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When interview schedule updated in Ashby, sync it to Jira Service Management.” between Ashby and Jira Service Management?

Yes — describe it in the box above and Knit's Integrations Agent researches Ashby and Jira Service Management's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Ashby with Jira Service Management help internal operations?

It automatically creates helpdesk or IT provisioning tickets in Jira Service Management when candidates reach key stages in Ashby, like interview preparation or offer extensions.

Can ticket updates in Jira Service Management change candidate stages in Ashby?

Yes, resolving or closing background check or IT provisioning tickets in Jira Service Management can automatically advance candidate recruitment stages in Ashby.