AskNicely LiveChat

AskNicely + LiveChat Integrations, Built by an AI Agent

Put AskNicely + LiveChat to work with AI and enterprise-grade automation

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See the kind of workflows teams build with AskNicely and LiveChat below — describe the exact one you want above and the Agent builds it on demand.

AskNicely + LiveChat When a LiveChat conversation ends, send an AskNicely NPS survey automatically. See details
Generate support tickets from form responses When a customer submits a web form in AskNicely, automatically create a detailed support ticket in LiveChat for team review. See details
Add respondents to follow-up surveys when tickets close When a ticket status is updated to resolved in LiveChat, add the customer as a respondent in AskNicely to send a satisfaction survey. See details
Attach survey updates as comments on open tickets When a customer updates an existing survey response in AskNicely, automatically post the new feedback as a comment on their ticket in LiveChat. See details

Browse the full workflow library →

Looking to achieve something else with AskNicely and LiveChat?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for AskNicely and LiveChat

Everything AskNicely and LiveChat can do inside a workflow — the triggers that start one and the actions that run when it fires.

AskNicely Explore AskNicely →

A customer feedback platform that collects real-time Net Promoter Score feedback to drive service management operations.

Triggers
New Response

Triggers when a customer responds with a score or comment.

Actions
Add Person

Add a person to AskNicely.

Add Survey Participant

Add a new survey participant.

LiveChat Explore LiveChat →

LiveChat is an online customer service platform offering real-time website chat, lead generation, and customer support ticketing features.

Triggers
Chat Changed

Triggers when the tag list for a particular chat was changed.

Finished Chat

Triggers when the chat is ended.

New Chat

Triggers when the chat is started.

New Ticket

Triggers when the ticket is created.

New Visitor in Queue

Triggers when a visitor enters queue.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about AskNicely + LiveChat

Is there a pre-built AskNicely + LiveChat automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches AskNicely and LiveChat's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built AskNicely or LiveChat connector?

No. The Agent works whether or not AskNicely or LiveChat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How are survey responses transferred into support tickets?

Submitting a completed survey in AskNicely automatically creates a new ticket in LiveChat containing all the respondent's answers.

Can ticket updates prompt custom survey distributions?

When a ticket status changes in LiveChat, you can automatically add the customer as a respondent in AskNicely to collect feedback.

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